Encounters

Record patient encounters in Communicare using any one of the following methods.

  • Service Recording - best suited to health services that employ a receptionist. Allows each patient consultation to be tracked from the moment the patient arrives until the service is complete.
  • Clinical Record - best suited to health services that do not employ a receptionist and do not wish to record waiting times. Record attendance in a special attendance item and qualifiers.
Note: Both methods satisfy OATSIH Service Activity Report (SAR) requirements.