Audit Logs

User activity in Communicare is logged.

Logged activity includes:
  • Logging on and off
  • Changing user credentials, for example, password
  • Changes to users and user groups, including when a system right is added or removed from a user group
  • Clinical record access and actions:
    • Printing and previewing
    • Deleting clinical items
    • New adverse reactions
    • Reviewing or reassigning verbal orders
    • Delegating NCSR access
    • Consenting to My Health Record upload
  • Opening Documents and results window:
    • Viewing results
    • Viewing documents
  • Administrative actions:
    • Accessing and reviewing patient biographics
    • Marking a patient as deceased or reinstating the record for a patient marked as deceased
    • Deleting a patient record
    • Merging patient records
    • Changing a service record

If you need to review activity logs for an audit, for example for medico-legal investigations, contact Communicare Support.