Virtual health monitoring

Communicare can be configured to integrate with virtual health monitoring applications such as My Care Manager (MCM).

MCM telemonitoring collects data, both actively and passively, from medical devices such as weighing scales, blood glucose monitors, thermometers, blood pressure monitors and pulse oximeters.

Observations recorded in MCM are added to Communicare as investigation results and appear in Documents and Results iconDocuments and Results in the same way as results from a pathology lab. If required, Communicare Support can configure Communicare to automatically review results that are in the normal range for all patients. With this configuration, MCM observations are added to Documents and Results iconDocuments and Results > Investigation Results tab with a Review Status of Reviewed.

Communicare remains the source of truth for patient details and updates MCM with any changes.

Communicare uses the following information to match a patient:
  • Medicare number
  • Date of birth
  • Sex
  • Patient name
MCM sends the following observations:
  • Blood glucose
  • Blood pressure
  • Oxygen saturation
  • Pulse
  • Respiratory rate
  • Temperature
  • Weight

Patient virtual health monitoring status

If your health service is registered for virtual health monitoring with a service such as MCM, and a patient is being monitored, set their monitoring status in their biographics.

On the Biographics icon Patient Biographics > Administration tab, from the Virtual Health Monitoring list, select the patient's status. Select from the following options:
  • Active - the patient is being monitored
  • Inactive - the patient is not being monitored
  • Suspended - the patient is normally monitored, but monitoring is suspended. This can be for various reasons, such as, the patient is in hospital care, is away from home, and so on.