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Administrative
Add and manage patients, manage appointments and manage transport.
Patients
Communicare uses the term Patient to refer to the clients of a health service.
Registering patients with MHR
If the My Health Record Assisted Registration module is enabled in System Rights and you belong to a user group with the My Health Record Assisted Registration system right, you can register patients with My Health Record.

Administrative
Add and manage patients, manage appointments and manage transport.
- Patients
  Communicare uses the term Patient to refer to the clients of a health service.
  - Biographics
  - Information Sharing Consent
    Health Services have access to any information they have recorded internally. If you have a single database in your organisation used by multiple health services, you can also share information recorded by other health services with the clients' consent.
  - Patient Search
    Use the patient search to select and work with the patient's record, or create a new record.
  - Browse For Duplicate Patient Records
    Use Browse For Duplicate Records to locate all patient records that could be duplicates, based on name, sex and date of birth.
  - Adding a New Patient
    When a patient first makes contact with your encounter place, and before you provide a service to that patient, add a patient record.
  - Patient Status
    Use Current status to indicate a person's primary relationship to your health service.
  - Group Memberships
    Use the Group Membership window to review the dates on which a patient joined or exited a group.
  - Deleting a Patient
    You can delete fictitious patients from Communicare.
  - Duplicate patient checks
    When a patient is added to Communicare, a series of checks are done in an attempt to identify and prevent duplicate entries.
  - Recording the death of a patient
    In Communicare, record when a patient dies. Deceased patients are excluded from many reports but will continue to be included if not marked as deceased.
  - Patient merge
    When a patient has been recorded twice in Communicare, use patient merge to combine the two records.
  - Patient alert
    If an alert is added to a patient's biographic information, a pop-up alert is displayed when the patient's record is opened.
  - Background Work window
    The background work window is displayed when Communicare is busy and you must wait for the described background process to complete before proceeding with other actions.
  - Registering patients with MHR
    If the My Health Record Assisted Registration module is enabled in System Rights and you belong to a user group with the My Health Record Assisted Registration system right, you can register patients with My Health Record.
- Appointments
  Use Communicare appointments to book future appointments and record services provided without an appointment, for example, walk-in patients.
- Transport
  Communicare offers two ways of managing transport services.

Registering patients with MHR

If the My Health Record Assisted Registration module is enabled in System Rights and you belong to a user group with the My Health Record Assisted Registration system right, you can register patients with My Health Record.

If the My Health Record Assisted Registration module is enabled in System Rights and you belong to a user group with the My Health Record Assisted Registration system right, you can register patients with My Health Record.

Note:

My Health Record Registration is not available for offline clients.

To register patients with MHR:

In the Patient Biographics, click My Health Record Registration.
The patient's IHI number is validated with Medicare if they have one.
If the following conditions are met, the My Health Record Assisted Registration window is displayed.
- The current organisation has an HPI-O and associated NASH PKI Certificate for Provider Organisation, for My Health Record access.
- The current organisation has a Medicare certificate for HI Access (Department of Human Services PKI Site Certificate) (File > System Parameters, Web Services tab).
- The HI Service is enabled.
Complete the Opt in Information Sharing options.
Complete the Identity Verification Code Delivery Method fields.
From the Identity Verification Method list, select how you've verified the patient's identity.
Ensure that the patient consents to the information sharing and set the Declaration.
Click Send Registration Details to My Health Record.

When registration is complete, Patient Consents to Upload to My Health Record is set to Yes.

9 February 2024