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Integrations
Communicare integrates with National and State services, external reporting solutions and utilities that expand Communicare's reporting and other capabilities.
Australian Immunisation Register
The Australian Immunisation Register (AIR) is a national register that records all vaccines given to all people in Australia.
Deleting immunisations uploaded to the AIR
Immunisations are recorded in Communicare as clinical items. You can delete immunisations that have been uploaded to the AIR but you must complete additional steps.

Integrations
Communicare integrates with National and State services, external reporting solutions and utilities that expand Communicare's reporting and other capabilities.
- Services Australia
  Communicare interacts with Services Australia web services.
- Australian Immunisation Register
  The Australian Immunisation Register (AIR) is a national register that records all vaccines given to all people in Australia.
  - Configuring Communicare for AIR integration
    After you have been advised that Communicare V21.3 or later is connected to Services Australia you can complete integration with the AIR.
  - Recording Immunisations
    Record immunisations in an immunisation clinical item.
  - Australian Immunisation Register uploads
    Use the File > Online Claiming > AIR Claims tab to view a list of all immunisations recorded in Communicare where the immunisation type has a valid AIR code, and to check that the immunisation record has been successfully uploaded to Australian Immunisation Register (AIR).
  - Deleting immunisations uploaded to the AIR
    Immunisations are recorded in Communicare as clinical items. You can delete immunisations that have been uploaded to the AIR but you must complete additional steps.
  - AIR and Government reporting requirements
    For Communicare to be able to transmit immunisation information to the AIR, and to meet national and state reporting requirements the following elements must be complete.
  - Australian Immunisation Register portal
    View a patient's immunisation information recorded in the AIR from Communicare.
- Data Synchronisation
  Data Synchronisation (DataSync) enables medical professionals to run clinics and deliver services in some of the most remote and isolated regions of Australia.
- Key Performance Indicators
  Health service management personnel can collate, analyse and report on National Key Performance Indicators and state-based Key Performance Indicators using Communicare.
- Government Reporting Tool
  Use the Government Reporting Tool (GRT) to extract primary health care key performance indicators (nKPIs) for indigenous people from Communicare, analyse the data and directly upload the data to the Health Data Portal.
- HealthTracker
  Communicare can be integrated with The George Institute HealthTracker™, a decision support system developed by the researchers at The George Institute for Global Health to assist primary care health staff in best practice management and prevention of cardiovascular disease, diabetes and chronic kidney disease.
- MeHR
  My Electronic Health Record Service (MeHR) allows Communicare users in the Northern Territory to submit details of a patient's health record and consultations to a central repository. Registered users also have access to this repository.
- My Health Record
  A My Health Record is a secure, electronic record of a patient's medical history, stored and shared in a network of connected systems, which brings key health information from a number of different systems together and presents it in a single view.
- National Cancer Screening Register
  Communicare integrates with the National Cancer Screening Register (NCSR).
- HealthLink SmartForms
  Communicare integrates with HealthLink SmartForms to enable you to send structured eReferrals.
- Titanium & ISOH
  Communicare can interface with the Information System for Oral Health (ISOH) or Titanium.
- Virtual health monitoring
  Communicare can be configured to integrate with virtual health monitoring applications such as My Care Manager (MCM).
- WACHS Features
  This topic provides help for WACHS-related features.
- Cardiovascular Risk
  Record cardiovascular risk in Communicare.

Deleting immunisations uploaded to the AIR

Immunisations are recorded in Communicare as clinical items. You can delete immunisations that have been uploaded to the AIR but you must complete additional steps.

Note:

Any immunisation that you delete from Communicare must also be deleted from the AIR if it has already been uploaded.

To delete an immunisation uploaded to the AIR:

Check the upload status of the immunisation in File > Online Claiming > AIR Claims tab.

Tip:
Set Show sent claims to also list immunisations that have already been uploaded.
In a patient's record, on the Detail > Immunisation tab, select the immunisation that was incorrectly recorded.
Click Delete.
On the Progress Note tab, for the date on which the immunisation was recorded and its clinical item, add a progress note stating why the immunisation was deleted.
Update the patient's immunisation on the AIR site, which may involve contacting Services Australia directly. For more information, see https://www.servicesaustralia.gov.au/how-to-update-encounter-using-air-site-through-hpos.

After the immunisation has been deleted from the AIR site, the AIR Portal in Communicare should be updated.

8 October 2025