Encounters
Record patient encounters in Communicare using any one of the following methods.
- Service Recording - best suited to health services that employ a receptionist. Allows each patient consultation to be tracked from the moment the patient arrives until the service is complete.
- Clinical Record - best suited to health services that do not employ a receptionist and do not wish to record waiting times. Record attendance in a special attendance item and qualifiers.
- Clinic Attendance module - least preferred method and is provided for backwards compatibility only. Allows weekly aggregated attendance data to be recorded.
Note: Either of the first two methods satisfy OATSIH Service Activity Report (SAR)
requirements, but the Clinic Attendance
module does not.