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Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
Clinical Support
Documents
Documents are the electronic reflection of printed material that is important enough to be recorded in the patient's file. Usually a clinician will want to scan documents into Communicare that cannot be encoded using normal clinical items.
Sending and Receiving Documents
Using Communicare you can send and receive documents and results electronically.
Intramail
Intramail Address Book

Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
- Encounters
  Record patient encounters in Communicare using any one of the following methods.
- Medications
  This topic covers all Medications Management functionality within Communicare.
- Clinical Support
  - Documents
    Documents are the electronic reflection of printed material that is important enough to be recorded in the patient's file. Usually a clinician will want to scan documents into Communicare that cannot be encoded using normal clinical items.
    - Browsing documents
      Use the Browse Documents window to process scanned documents and manage letters including scanning new documents, writing new letters and viewing, deleting and amending details (but not the scanned image or the date) attached to a document.
    - Scanning documents
      You can scan new documents directly from the main toolbar or from within a Clinical Record.
    - Reviewing documents
      You can review incoming or scanned documents from a patient's clinical record or more generally from Documents and Results.
    - Writing letters
      You can write letters from a patient's clinical record, from Documents and Results or from the File > Documents menu.
    - Read-only documents
      Read-only documents in Communicare cannot be modified under any circumstances.
    - Deleting documents
      Use the Browse Documents window to delete documents.
    - Letter viewer
      Use the Letter Viewer to view the contents of a document without printing it.
    - Selecting a template
      Use this window to select a template.
    - Attachments
      You can attach clinical and related documents sourced from email or elsewhere to a patient's clinical record as PDF documents.
    - Sending and Receiving Documents
      Using Communicare you can send and receive documents and results electronically.
      - Documents and results
        Use the Documents and Results window to display internal, incoming and outgoing documents and incoming results for any patient at your service.
      - Secure Messaging
      - Intramail
        Intramail Address Book
        Intramail Groups Editor
    - Clinical Document Architecture (CDA)
  - Investigations
    This topic provides help for requesting pathology tests and receiving results electronically.
  - Referral Management
    Manage incoming internal and external referrals from a single list.
  - Birth Notifications
    For customers who belong to the Western Australian Country Health Service, use the Birth Notifications module to manage notifications related to births from a single list.
  - Recalls
    Recalls are the elements that make up a care plan. Recalls can be either generated automatically by Communicare or manually created by the user.

Intramail Address Book

Intramail Address Book

This window displays all users at a Communicare site.

An Intramail message can be sent to any user or group that is displayed in the Address book. If the users first and last name have not been defined, then the users login name is displayed. Groups are differentiated from users by their icon and a bold font type.

Single or multiple users can be selected from the list. To select multiple users, hold down the Ctrl key and select the users you wish to Intramail. Alternatively select the Ctrl Keyboard key along with the Up & Down arrow key and then the Space Bar key to select a range of users. When you are happy with your selection, select the 'OK' button to return to the Intramail Message editor window. Users and Groups can be selected at the same time.

Groups Editor Button

Select the Groups Editor button to load the current list of addressee groups. From this window, the user can select, create, edit or view Intramail groups.

The groups displayed in this window are available to all Communicare users.