Access NCSR

For users who belong to a group that has the NCSR system right enabled, a count of current alerts for patients matched in the NCSR database is displayed in the matching patient's clinical record in Communicare.

Patient banner

In Communicare V21.2 and later, alerts from the NCSR are displayed in the patient banner. For example:
Example patient banner with NCSR count
Table 1. NCSR alerts in patient banner
Banner display Description

Example NCSR alert with no match
No match for this patient was found in the NCSR database.
Important: If a patient cannot be matched but should be, check the NCSR Healthcare Provider Portal for any alerts. Do not assume that if no alerts are displayed in Communicare, the patient does not have any alerts from NCSR.

Example NCSR count with no alerts
The patient record was matched to a record in the NCSR database, but there are no alerts to display for this patient.

Example NCSR count with 1 alert
The patient record was matched to a record in the NCSR database, and there are alerts to review for this patient.

Viewing patient information in NCSR

If you belong to a user group that has the NCSR system right enabled, you can view a patient's NCSR record if the patient is matched in the NCSR database.

Important: If a patient cannot be matched but should be, check the NCSR Healthcare Provider Portal for any alerts. Do not assume that if no alerts are displayed in Communicare, the patient does not have any alerts from NCSR.
To display a patient's NCSR record, in the clinical record, either:
  • In the patient banner, click NCSR
  • In the toolbar, select Go to iconGo To > NCSR Hub

Matching patients

Not all patients will have information in the NCSR database. Only those people in Australia participating in cervical and bowel screening are included.

Communicare provides the following data to the NCSR so that patients can be matched:
  • Name
  • Sex
  • Date of birth
  • Medicare number
  • IHI number
  • DVA number

If a patient does not have an identifying number such as a Medicare number, they are unlikely to be matched.