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Administrative
Add and manage patients, manage appointments and manage transport.
Patients
Communicare uses the term Patient to refer to the clients of a health service.
Background Work window
The background work window is displayed when Communicare is busy and you must wait for the described background process to complete before proceeding with other actions.

Administrative
Add and manage patients, manage appointments and manage transport.
- Patients
  Communicare uses the term Patient to refer to the clients of a health service.
  - Biographics
  - Information Sharing Consent
    Health Services have access to any information they have recorded internally. If you have a single database in your organisation used by multiple health services, you can also share information recorded by other health services with the clients' consent.
  - Patient Search
    Use the patient search to select and work with the patient's record, or create a new record.
  - Browse For Duplicate Patient Records
    Use Browse For Duplicate Records to locate all patient records that could be duplicates, based on name, sex and date of birth.
  - Adding a New Patient
    When a patient first makes contact with your encounter place, and before you provide a service to that patient, add a patient record.
  - Current Status
    Use Current status to indicate a person's primary relationship to your health service.
  - Group Memberships
    Use the Group Membership window to review the dates on which a patient joined or exited a group.
  - Deleting a Patient
    You can delete fictitious patients from Communicare.
  - Duplicate patient checks
    When a patient is added to Communicare, a series of checks are done in an attempt to identify and prevent duplicate entries.
  - Recording the death of a patient
    In Communicare, record when a patient dies. Deceased patients are excluded from many reports but will continue to be included if not marked as deceased.
  - Patient merge
    When a patient has been recorded twice in Communicare, use patient merge to combine the two records.
  - Patient alert
    If an alert is added to a patient's biographic information, a pop-up alert is displayed when the patient's record is opened.
  - Background Work window
    The background work window is displayed when Communicare is busy and you must wait for the described background process to complete before proceeding with other actions.
  - Registering patients with MHR
    If the My Health Record Assisted Registration module is enabled in System Rights and you belong to a user group with the My Health Record Assisted Registration system right, you can register patients with My Health Record.
- Appointments
  Use Communicare appointments to book future appointments and record services provided without an appointment, for example, walk-in patients.
- Transport
  Communicare offers two ways of managing transport services.

Background Work window

The background work window is displayed when Communicare is busy and you must wait for the described background process to complete before proceeding with other actions.

For example:

Usually the process will be communicating with a third party such as Medicare's HI Service or the NT MeHR, and the wait is for data transfer to complete before saving a record or allowing one to be opened. The window may provide the option to cancel the process if required.

14 November 2023