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Integrations
Communicare integrates with National and State services, external reporting solutions and utilities that expand Communicare's reporting and other capabilities.
My Health Record
A My Health Record is a secure, electronic record of a patient's medical history, stored and shared in a network of connected systems, which brings key health information from a number of different systems together and presents it in a single view.
Health Record Overview
The Health Record Overview (HRO) is a summary of a patient's data stored in their My Health Record.
My Health Record Upload Consent
My Health Record and National Prescription and Dispense Repository (NPDR) are opt-out systems. However, patient upload consent may still be required before a document can be uploaded to a patient's My Health Record.

Integrations
Communicare integrates with National and State services, external reporting solutions and utilities that expand Communicare's reporting and other capabilities.
- Services Australia
  Communicare interacts with Services Australia web services.
- Australian Immunisation Register
  The Australian Immunisation Register (AIR) is a national register that records all vaccines given to all people in Australia.
- Data Synchronisation
  Data Synchronisation (DataSync) enables medical professionals to run clinics and deliver services in some of the most remote and isolated regions of Australia.
- Key Performance Indicators
  Health service management personnel can collate, analyse and report on National Key Performance Indicators and state-based Key Performance Indicators using Communicare.
- Government Reporting Tool
  Use the Government Reporting Tool (GRT) to extract primary health care key performance indicators (nKPIs) for indigenous people from Communicare, analyse the data and directly upload the data to the Health Data Portal.
- HealthTracker
  Communicare can be integrated with The George Institute HealthTracker™, a decision support system developed by the researchers at The George Institute for Global Health to assist primary care health staff in best practice management and prevention of cardiovascular disease, diabetes and chronic kidney disease.
- MeHR
  My Electronic Health Record Service (MeHR) allows Communicare users to submit details of a patient's health record and consultations to a central repository. Registered users also have access to this repository.
- My Health Record
  A My Health Record is a secure, electronic record of a patient's medical history, stored and shared in a network of connected systems, which brings key health information from a number of different systems together and presents it in a single view.
  - Health Record Overview
    The Health Record Overview (HRO) is a summary of a patient's data stored in their My Health Record.
    - Patient Document List
      Displays information about the patient and any clinical documents that have been added to the patients My Health Record.
    - Pathology Index View
      The My Health Record Pathology Index View shows a filterable list of CDA pathology report documents.
    - Diagnostic Imaging Report View
      The My Health Record Diagnostic Imaging Report View shows a filterable list of CDA diagnostic imaging report documents.
    - Health Check Assessment Schedule
      Shows questionnaires completed by a parent or an authorised representative at scheduled intervals to help monitor a child's growth and development.
    - Medicare Overview
      Shows information regarding Medicare and Department of Veterans Affairs benefits, pharmaceutical benefits, childhood immunisation and organ donor status.
    - Limited Document Access Code (LDAC)
      When you view a patient's My Health Record there may be some documents missing due to security.
    - Select a Document
    - Viewing Documents
      My Health Record documents are temporarily downloaded and displayed for viewing.
    - Removing Documents
      If required, you can remove documents from the My Health Record repository.
    - My Health Record Not Found
      The My Health Record Not Found window is when a My Health Record cannot be found for the current patient.
    - My Health Record Upload Consent
      My Health Record and National Prescription and Dispense Repository (NPDR) are opt-out systems. However, patient upload consent may still be required before a document can be uploaded to a patient's My Health Record.
  - My Health Record Assisted Registration
    Register new patients with My Health Record if they are not already registered.
  - National Prescription and Dispense Repository
    You can view patient medication data on My Health Record through Communicare.
- National Cancer Screening Register
  Communicare integrates with the National Cancer Screening Register (NCSR).
- Titanium & ISOH
  Communicare can interface with the Information System for Oral Health (ISOH) or Titanium.
- Virtual health monitoring
  Communicare can be configured to integrate with virtual health monitoring applications such as My Care Manager (MCM).
- WACHS Features
  This topic provides help for WACHS-related features.

My Health Record Upload Consent

My Health Record and National Prescription and Dispense Repository (NPDR) are opt-out systems. However, patient upload consent may still be required before a document can be uploaded to a patient's My Health Record.

By default, the My Health Record upload consent status for each patient is set to not asked, that is, neither Yes nor No. However, a background process is run nightly that checks if a patient has an active My Health Record accessible to the organisation and if their status is not asked sets that patient's upload consent status to Yes. For more information, see CCareQueue_Pcehr in Background Processes.

When an upload to My Health Record is attempted, Communicare checks if patient consent has been obtained. If consent has not been obtained, a window is displayed requesting patient consent before the upload can continue. If the patient grants consent, enter your Communicare login password and then the upload can occur.

Removing My Health Record upload consent

To remove consent on Patient Biographics icon Patient Biographics > Administration tab, set Patient consents to My Health Record uploads to No.

You may also need to remove consent in the following situations:

Medication > Add Medication - on the Write a Prescription tab, Consent to send to My Health Record is automatically set if the patient has a My Health Record. Deselect this option to prevent medication information from being uploaded to My Health Record and NPDR.
Medication > Add Medication - on the Create a Medication Order tab, Consent to send to My Health Record is automatically set if the patient has a My Health Record and Upload medication order to eRx is set on File > System Parameters > Clinical tab. Deselect this option to prevent medication information from being uploaded to My Health Record and NPDR.
Imaging and Pathology - from the Add Investigation Request window, pathology and imaging information is automatically uploaded to My Health Record if the patient has registered for a My Health Record, unless Do not send reports to My Health Record is set.
Service exit - when you exit a clinical record after a service encounter, if the patient has a My Health Record and they have given upload consent, the following options are automatically set:
- Send Event Summary to My Health Record
- Send Shared Health Summary to My Health Record

14 November 2023