Communicare Administrators can tune the way in which Communicare works at your health clinic using the configuration, tools and task information.
If you belong to the System Administrators user group, you can configure Communicare by setting system parameters.
Configure Communicare for your organisation by setting organisation parameters. Changes to organisation parameters affect the Communicare system for the organisation and all workstations.
Users of the Communicare system are organised into groups. Rights to access various parts of Communicare are given to these groups of users.
The address book stores local address book entries and address book entries that are linked to external directory services.
The Certificates Maintenance window lists all of the currently installed certificates that can be used in various places in Communicare.
Requirements are services or objects that may be needed for particular patient appointments and services, such as Fasting Bloods, Test Results, Transport, X-Rays.
Public holidays identify normal working days (or part days) that the practice will be closed.
If your site uses the Prescribing Full or Prescribing Once off/short course module, Adverse Reactions or browses the MIMS drug database, update MIMs monthly.
Use the Formulary Maintenance window to manage medication lists or formularies.
The Locality reference table is a list of places used in patient addresses. It is initially populated with over 14,000 localities used by Australia Post when your Communicare server is installed.
Use the Patient Group Maintenance window to define the groups that a patient can belong to and the behaviour of those groups.
An encounter place can take one of two forms.
Add or modify the text shortcuts for commonly used blocks of text available in Communicare. Text shortcuts can be used by clinicians in progress notes and letters.
Use the Dosage Instruction window to review abbreviations or short codes for use when prescribing and add new abbreviations.
Because the Medicare Benefits Schedule (MBS) is so big, you can control the order in which Medicare Benefits Schedule (MBS) items are displayed in Communicare and add short descriptions that are meaningful to your context.
Investigations can be requested by a provider from within a patient's clinical record. Use the Investigation reference table to define investigations.
A clinical item type is a predefined value that a clinical item for a patient can take.
Qualifiers add additional meaning to a Clinical Item Type, for example to add observations, dates and to request investigations.
Viewing Rights define access levels to clinical data for each user group.
Communicare uses SNOMED CT-AU terminology to capture clinical data.
Communicare reference tables use a variety of codes to identify and manage clinical data.
Appointment Session Templates identify when appointments can be made, in a general way. They are used as a template for creating the sessions into which appointments are actually booked.
The Providers window lists clinicians who have been added to Communicare as providers at your health service.
Patient Medicare numbers can be imported directly from files provided by Medicare Australia.
Communicare's security scheme is designed to be easy to maintain yet effective. It works on 3 layers: SYSDBA, ADMINISTRATOR, MEDISYS.
The Communicare client can be installed on a Terminal Server.
Backups of your Communicare database are critical for business continuity in the event of a disaster. Communicare is automatically backed up to the server nightly. Your site should take regular backups of these backups.
In the event of disaster, call Communicare Support on 1800 798 441 and follow these steps to recover your data.
Communicare demos and updates are available from the Communicare User Portal - Help and Support tab.
Communicare upgrades are performed remotely by Communicare Support at a time arranged with the system administrator.
This program allows a specific set of Clinical Item definitions to be centrally maintained and distributed to user sites by Communicare. These centrally maintained Clinical Item definitions are referred to as central items.
Together with your Implementation Consultant, when your site goes live with Communicare, a clinician with Administrator user privileges can use the Terms Converter tool to convert local terms into centrally maintained terms, for example, ICPC-2 PLUS terms.
Use the CAT Export Tool to export datasets defined by the Improvement Foundation from Communicare as XML. These XML datasets can then be loaded into PEN CS' Clinical Audit Tool (CAT).
Communicare runs a number of server-side background processes that integrate with various external services.
Use these tools to help manage Communicare.
There are several regular maintenance tasks for the Communicare Administrator to perform.
Skin types (names) relevant to your patients or region.
