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Integrations
Communicare integrates with National and State services, external reporting solutions and utilities that expand Communicare's reporting and other capabilities.
Data Synchronisation
Data Synchronisation (DataSync) enables medical professionals to run clinics and deliver services in some of the most remote and isolated regions of Australia.
Installing Offline Clients
DataSync tools keep the Offline Clients and Communicare production server synchronised. Administrators should install an Offline Client to any laptop that is taken off site.

Integrations
Communicare integrates with National and State services, external reporting solutions and utilities that expand Communicare's reporting and other capabilities.
- Services Australia
  Communicare interacts with Services Australia web services.
- Australian Immunisation Register
  The Australian Immunisation Register (AIR) is a national register that records all vaccines given to all people in Australia.
- Data Synchronisation
  Data Synchronisation (DataSync) enables medical professionals to run clinics and deliver services in some of the most remote and isolated regions of Australia.
  - Using the Offline Client
    When healthworkers leave the clinic to work remotely, they should first ensure that the Communicare instance on their laptop is up-to-date.
  - Offline client functionality
    Most features in Communicare work in offline mode just as they do in the standard operating environment. However, without an active connection to the internet, there are certain third-party related services and features, and some standard features that cannot function.
  - Data Synchronisation rules
    Patient data changed in the offline Communicare client is synchronised with the core Communicare database.
  - Installing Offline Clients
    DataSync tools keep the Offline Clients and Communicare production server synchronised. Administrators should install an Offline Client to any laptop that is taken off site.
  - Using DataSync for disaster recovery
    DataSync can be used to provide a disaster recovery solution.
  - DataSync support
    Check this list of commonly asked questions and answers relating to the use of Communicare DataSync before contacting Communicare Support.
- Key Performance Indicators
  Health service management personnel can collate, analyse and report on National Key Performance Indicators and state-based Key Performance Indicators using Communicare.
- Government Reporting Tool
  Use the Government Reporting Tool (GRT) to extract primary health care key performance indicators (nKPIs) for indigenous people from Communicare, analyse the data and directly upload the data to the Health Data Portal.
- HealthTracker
  Communicare can be integrated with The George Institute HealthTracker™, a decision support system developed by the researchers at The George Institute for Global Health to assist primary care health staff in best practice management and prevention of cardiovascular disease, diabetes and chronic kidney disease.
- MeHR
  My Electronic Health Record Service (MeHR) allows Communicare users to submit details of a patient's health record and consultations to a central repository. Registered users also have access to this repository.
- My Health Record
  A My Health Record is a secure, electronic record of a patient's medical history, stored and shared in a network of connected systems, which brings key health information from a number of different systems together and presents it in a single view.
- National Cancer Screening Register
  Communicare integrates with the National Cancer Screening Register (NCSR).
- Titanium & ISOH
  Communicare can interface with the Information System for Oral Health (ISOH) or Titanium.
- Virtual health monitoring
  Communicare can be configured to integrate with virtual health monitoring applications such as My Care Manager (MCM).
- WACHS Features
  This topic provides help for WACHS-related features.

Installing Offline Clients

DataSync tools keep the Offline Clients and Communicare production server synchronised. Administrators should install an Offline Client to any laptop that is taken off site.

These instructions assume that the Communicare Production Server is on-site and that the clinic and any Offline Clients are updated using the same LAN.

Note: The version of the Communicare Production Server and of the Offline Client must match.

To install a Communicare Offline Client to a laptop:

On the laptop, uninstall any previous versions of the client.
On the Communicare Production Server, navigate to C:\Installation_files\CCare.
Copy the following files from the Communicare Production Server to the client machine:
- CCareSetup.exe
- CCSetup.ini
- Communicare
- Setup.exe
On the laptop, right-click Setup.exe and select Run as Administrator.

The entire Communicare database is copied to the laptop.

The Communicare Offline shortcut is added to the desktop.

To ensure everything is working correctly, users should synchronise their data and log into Communicare Offline at the clinic before they go offline. For more information, see Using the Offline Client.

When internet access is available, each Offline Client connects to the internet to upload its latest XML file of database changes to the Communicare Production server. This process happens automatically when the Client runs Synchronise Communicare on each workstation that has been used offline. DataSync uses a naming convention for the XML file similar to the following, CCRepl YYYY-MM-DD 14-05-36-127 _ 00005228-0B63.xml.

14 November 2023