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Introduction
Get started using Communicare, a digital care solution for rural and remote health services.
Logging in to Communicare
Read the disclaimer and log in using your unique credentials. What you see in the Communicare application and database is restricted based on your log in credentials.
Changing your password
You may be required to change your Communicare password when you first login or may change it later.

Introduction
Get started using Communicare, a digital care solution for rural and remote health services.
- About Communicare
  Use the About window to display copyright, version, licence and other technical information about Communicare.
- Installing Communicare clients
  Windows users with the required administrator permissions can install or upgrade Communicare clients.
- Starting Communicare
  Start Communicare as you would for any Windows application.
- Logging in to Communicare
  Read the disclaimer and log in using your unique credentials. What you see in the Communicare application and database is restricted based on your log in credentials.
  - Unlock Communicare
    Depending on where you are working in Communicare, if there has not been any activity detected for a defined period, Communicare may be locked automatically to keep you and your patients safe.
  - Changing your password
    You may be required to change your Communicare password when you first login or may change it later.
- Main Toolbar
  When you first open Communicare, you see the main toolbar and menu from which you access the different features in Communicare.
- Tips
- Communicare Demo
- Help
  Communicare provides the following help resources.
- Audit Logs
  User activity in Communicare is logged.
- Exit

Changing your password

You may be required to change your Communicare password when you first login or may change it later.

If you are required to change your Communicare password when you first login, you will be prompted to do so. Otherwise you may change your password as required.

In Communicare V23.1 and later with Firebird 4, passwords must meet the following requirements:

Be at least 8 characters and contain no more than 255 characters
Include at least one letter
Include at least one number
May include special characters

To change your Communicare password:

In Communicare, select File > Change Password.
In the User Maintenance window, in the Old Password field, enter your existing password.
In the Password field, enter your new password and again in the Confirm Password field.
Click Save.

Communicare closes. When you next log into Communicare, use your new password.

7 July 2025