V22.4 upgrade (AIR) now available
June 15, 2024
V22.4 release now available
Important information for Communicare Administrators and IT teams / providers
We have been working hard to deliver a new version of Communicare to meet the Australian Immunisation Register (AIR) mandatory reporting requirements (Services Australia 1.3 AIR Conformance Profile, effective from 1 March 2024).
Communicare V22.4 is now in general release and supports these AIR changes.
What can you expect with Communicare V22.4?
- AIR Transmission compliance changes required by Services Australia;
- Changes to support PDF rendering in some environments; and
- HealthLink SmartForms for Tasmanian sites.
What are the system requirements for V22.4?
To ensure that your site can successfully upgrade to V22.4, we suggest that you review the following system requirements.
The following system requirements for installing Communicare were updated in the previous V21.1 release:
– Ensure you are operating on Windows 10 or later and Windows Server 2016 or later. Security and other updates from Microsoft must be installed as they become available.
– HQBird 2.5.9 is now an external dependency. Firebird 2.5 and earlier version of this are is no longer supported.
– .NET 4.8 or later is required for the Communicare Client.
The current V22.2 release has the following additional requirement:
– .NET 6 is required for the Communicare Server.
The upcoming V22.4 release has the following additional requirement:
– Microsoft Edge Webview2 Version 115 or higher.
If you are unsure whether your current infrastructure meets these requirements, discuss this with your IT team or IT service provider.
To ensure that your AIR claim service is not interrupted, we recommend ensuring your system has the requirements in place ahead of upgrading to V22.4.
Why is this important?
We are aware that some Communicare customers may still be using older versions of Windows Server for the location of their Communicare Server and will need to update their Windows Server operating system before upgrading to V22.4.
This is important because:
- Communicare V22.4 cannot be installed on versions of Windows Server prior to Server 2016.
- From 5 December 2024, Services Australia will no longer accept AIR claims submitted electronically using versions of Communicare which are older than V22.4.
- If you are using an unsupported version of Windows, your network will become more vulnerable to security risks and viruses.
If you are running an old version of Windows Server, please consider the following:
- Windows Server 2016 is our minimum supported version.
- Windows Server 2016 has reached End of Life. Microsoft ended mainstream support in January 2022 and extended support will end in January 2027.
- Windows Server 2019 is supported.
- Windows Server 2019 has reached End of Life. Microsoft ended mainstream support in January 2024 and extended support will end in January 2029.
- Windows Server 2022 is recommended.
- Windows Server 2022 has a mainstream support end date of October 2026 and an extended support end date of October 2031.
What happens next?
We strongly recommend that you:
- Discuss your current IT infrastructure with your internal IT team or IT service provider to ensure that you have the appropriate system requirements in place to enable you to upgrade to V22.4.
We appreciate your cooperation in enabling a smooth upgrade to Communicare V22.4. If you have any questions or concerns, please don’t hesitate to contact our support team.