Restarting the Server

How to restart a Communicare appliance server

Inform users that the server is being restarted and Communicare will be unavailable for a short while.

1. Locate the on/off button on the front.

- On the servers with a silver coloured front plate there is a round grey button

- On the servers with a black coloured front plate there is a small rectangular button just below the 'HP' logo

2. Press the button till it goes click and release immediately.

3. The server should turn itself off within a minute

- If it does not turn off, press the switch and hold for at least 5 seconds.

1. Press the button till it goes click and release immediately.

2. The lights on the front should come on. You should see :-

- One steady light (power light)

- The light next to it going on and off (hard disk light)

- Lights on the CD drive and floppy disk drive (if it has one) come on briefly.

3. Once the hard disk light 'settles down' the server should be ready to use.

Is the power light on the front lit up ?

Is at least one of the little green lights on the front lit up ?

YES - The server appears to be running, you should be able to connect to it in a few minutes.
NO - Try reseting the server hardware

Pull the power cord out of the server (at the top on the back)
Press the on button and hold for 10 seconds
Plug the power cord back in (avoid moving the server after the cord is in if at all possible)
The server should start automatically after a few seconds. If not, press the on button

Note: Some Communicare Appliance servers have an on/off switch at the back - this should be set to 1 not 0.