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Integrations
Communicare integrates with National and State services, external reporting solutions and utilities that expand Communicare's reporting and other capabilities.
Australian Immunisation Register
The Australian Immunisation Register (AIR) is a national register that records all vaccines given to all people in Australia.
Ensuring an immunisation can be uploaded to AIR
After you have configured your encounter place and Communicare to integrate with the AIR, you must ensure that information is correctly recorded.

Integrations
Communicare integrates with National and State services, external reporting solutions and utilities that expand Communicare's reporting and other capabilities.
- Australian Immunisation Register
  The Australian Immunisation Register (AIR) is a national register that records all vaccines given to all people in Australia.
  - Configuring Communicare for AIR
    Communicare must be configured to integrate with the AIR.
  - Recording immunisations
    Record immunisations in an immunisation clinical item.
  - Ensuring an immunisation can be uploaded to AIR
    After you have configured your encounter place and Communicare to integrate with the AIR, you must ensure that information is correctly recorded.
  - AIR reporting requirements
    For Communicare to be able to upload immunisation information to the AIR, and to meet reporting requirements the following elements must be complete.
- Data Synchronisation
  Data Synchronisation (DataSync) enables medical professionals to run clinics and deliver services in some of the most remote and isolated regions of Australia.
- Government Reporting Tool
  Use the Government Reporting Tool (GRT) to extract primary health care key performance indicators (nKPIs) for indigenous people from Communicare, analyse the data and directly upload the data to the Health Data Portal.
- HealthTracker
  Communicare can be integrated with The George Institute HealthTracker™, a decision support system developed by the researchers at The George Institute for Global Health to assist primary care health staff in best practice management and prevention of cardiovascular disease, diabetes and chronic kidney disease.
- HI Service
  The Healthcare Identifier Service (HI Service) is a module that communicates with Medicare.
- Key Performance Indicators
  Health service management personnel can collate, analyse and report on National Key Performance Indicators and state-based Key Performance Indicators using Communicare.
- MeHR
  My Electronic Health Record Service (MeHR) allows Communicare users to submit details of a patient's health record and consultations to a central repository. Registered users also have access to this repository.
- My Health Record
  A My Health Record is a secure, electronic record of a patient's medical history, stored and shared in a network of connected systems, which brings key health information from a number of different systems together and presents it in a single view.
- National Cancer Screening Register
  Communicare integrates with the National Cancer Screening Register (NCSR).
- WACHS Features
  This topic provides help for WACHS-related features.

Ensuring an immunisation can be uploaded to AIR

After you have configured your encounter place and Communicare to integrate with the AIR, you must ensure that information is correctly recorded.

Check that immunisations have uploaded to the AIR in File > Online Claiming > AIR Claims tab. For more information, see Australian Immunisation Register uploads.

If an immunisation record fails to upload to the AIR, check that the following information is recorded correctly.

In the patient's biographics, check the following:
- A current, valid Medicare card number is recorded
- The patient name includes only A-Z characters, hyphens (without surrounding spaces), apostrophes, numerics and spaces
- The patient's sex is recorded as Male or Female.
  Note: Some external bodies including Medicare and the Australian Immunisation Register do not yet recognise sexes other than Male or Female.
- In the address fields, check the following:
  - The Line 1 and Line 2 fields contain only numeric and alphabetic characters and hyphens with no spaces around the hyphen
  - The Line 1 and Line 2 fields do not contain PO Box or c/-
  - The Line 1 field contains content
  - The Locality field has a valid postcode and is not set to Other / elsewhere
In the immunisation clinical item, check the following:
- A value is recorded in either the Dose (this course) or Dose number field
- For vaccines that require a serial number, for example, Comirnaty, a valid number is recorded in the Serial Number field