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Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
Encounters
Record patient encounters in Communicare using any one of the following methods.
Service Recording
In Communicare, a service is where a patient interacts with a service provider. In general, it means to have a consultation with a health care provider, that is, a Doctor, Nurse, or Healthworker.
Medicare Assignment Form
You can print patient and service details to a Medicare form ready for signing.
Medicare Assignment Form Type

Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
- Encounters
  Record patient encounters in Communicare using any one of the following methods.
  - Service Recording
    In Communicare, a service is where a patient interacts with a service provider. In general, it means to have a consultation with a health care provider, that is, a Doctor, Nurse, or Healthworker.
    - Recording a Service
      For each patient encounter, record a service.
    - Recording Telehealth Consultations
      Use one of these encounter modes to record telehealth services.
    - Service Selector
      When you open the clinical record for a patient or add a service recording, and a service has already been provided for that patient today, those services are listed in the Service Selector window.
    - Starting a Service
      Every time you open a clinical record, a service is started. You have the option of keeping the service or not when you close the clinical record.
    - Closing a Clinical Record
      To complete a service, close the clinical record.
    - Changing to a Different Service
      If you were part of a past service, you can edit that service.
    - Service Record
      Use the Service Record window to set the provider and encounter place and mode, record billing details and set any requirements.
    - Service Record Filter Selections
      Use the Service Record Filter Selections window to determine which service records are displayed in the Service Recording window.
    - Service Record status
    - Provider Mode Place Selection
      The Provider, Mode and Place and Program window is displayed when you open a clinical record and Communicare is unable to identify the provider and mode-place for opening the clinical record.
    - Preselecting the Provider
      You can set the Provider, Encounter Place, Encounter Mode and optional Program used for all future services.
    - Medicare Assignment Form
      You can print patient and service details to a Medicare form ready for signing.
      - Medicare Assignment Form Type
  - Clinical Records
    The clinical record comprises all clinical information recorded for a patient in Communicare by your health service. It includes clinical items and recalls.
- Medications
  This topic covers all Medications Management functionality within Communicare.
- Clinical Support

Medicare Assignment Form Type

Preprinted, tractor-fed form

The printer settings used for the Medicare Assignment Form are:

Paper Size = Custom
Length = 214.0 mm
Width = 227.0 mm
Left margin = 13.0 mm
Right margin = 13.0 mm
Orientation = Portrait

Refer to your Windows documentation for details on how to specify printer stationery.

Plain paper

If you have permission, print a plain paper Medicare Assignment Form to any general use printer.

The Medicare Assignment Form prints to the top half of plain A4 landscape paper. Alternatively, you can insert A5 paper sideways.

Online claiming

If Medicare Online Claiming is enabled for your site, print two Medicare Assignment Form prints to plain A4 paper: one for the patient and one for the site.

No form is submitted to Medicare Australia.

Organisation settings

To check or change the organisation settings for your site:

Select File > Organisation Maintenance.
In the Organisation Parameters window, double-click your organisation.
On the Medicare Claims tab, check or change the settings.
Click Save.

14 November 2023