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Administrative
Add and manage patients, manage appointments and manage transport.
Patients
Communicare uses the term Patient to refer to the clients of a health service.
Group Memberships
Use the Group Membership window to review the dates on which a patient joined or exited a group.

Administrative
Add and manage patients, manage appointments and manage transport.
- Patients
  Communicare uses the term Patient to refer to the clients of a health service.
  - Biographics
  - Information Sharing Consent
    Health Services have access to any information they have recorded internally. If you have a single database in your organisation used by multiple health services, you can also share information recorded by other health services with the clients' consent.
  - Patient Search
    Use the patient search to select and work with the patient's record, or create a new record.
  - Browse For Duplicate Patient Records
    Use Browse For Duplicate Records to locate all patient records that could be duplicates, based on name, sex and date of birth.
  - Adding a New Patient
    When a patient first makes contact with your encounter place, and before you provide a service to that patient, add a patient record.
  - Current Status
    Use Current status to indicate a person's primary relationship to your health service.
  - Group Memberships
    Use the Group Membership window to review the dates on which a patient joined or exited a group.
  - Deleting a Patient
    You can delete fictitious patients from Communicare.
  - Duplicate patient checks
    When a patient is added to Communicare, a series of checks are done in an attempt to identify and prevent duplicate entries.
  - Recording the death of a patient
    In Communicare, record when a patient dies. Deceased patients are excluded from many reports but will continue to be included if not marked as deceased.
  - Patient Merge
    When a patient has been recorded twice in Communicare, use Patient Merge to combine the two records.
  - Patient alert
    If an alert is added to a patient's biographic information, a popup alert is displayed when the patient's record is opened.
  - Background Work window
    The background work window is displayed when Communicare is busy and you must wait for the described background process to complete before proceeding with other actions.
  - Registering patients with MHR
    If the My Health Record Assisted Registration module is enabled in System Rights and you belong to a user group with the My Health Record Assisted Registration system right, you can register patients with My Health Record.
- Appointments
  Use Communicare appointments to book future appointments and record services provided without an appointment, for example, walk-in patients.
- Transport
  Communicare offers two ways of managing transport services.

Group Memberships

Use the Group Membership window to review the dates on which a patient joined or exited a group.

Normally it is not necessary to access this window. However, you might want to access the window to review or change details. For example, review the history of when a patient joined and exited a care program. A group may be joined and exited any number of times.

To display the Group Memberships window, on the Administration tab of a patient's biographics, click Advanced.

The details of all groups that a patient has ever belonged to are listed in the top pane. The details displayed for each group are:

Group - the group's name, for example, Current Patient
Group - the group's type, for example, Patient Status
Continuous - whether the group type is continuous. Once a group type has been joined, the patient may move to other groups of the same type, but may not exit until death. Consider the Patient Status group type for example. A patient may start as a Temporary patient, become a Current patient, then a Past patient, then perhaps a Temporary patient once more. The patient is always a member of one Patient Status or other.
Unique - if the group is unique. A patient may belong to only one unique group at a time. Consider again the Patient Status group type for example. Clearly, a patient cannot be a Current Patient and a Past Patient at the same time.

When you select a group, the dates on which the patient joined or exited the group are displayed.

If required, you can edit the following information:

Date Joined - can be changed, but may not be before birth or after death.
Date Exited - can be changed for group types that are not Continuous
- Exit dates are adjusted automatically for Continuous membership group types to ensure there are no gaps. Communicare overwrites any changes you make to the exit date of a Continuous membership group type.
- When a death is recorded, all groups are automatically exited on the date of death.

15 November 2023