Home
Support
If you run into problems using Communicare, you can always get help from us.
Release Notes
The main improvements for this version are listed in the release notes. Minor improvements and cosmetic changes are not listed for the sake of brevity.
Historical Release Notes
The main improvements in each legacy version of Communicare are listed. Minor improvements and cosmetic changes are not listed for the sake of brevity.
Version 15
Release notes for version 15 releases.
Version 15.2
Release notes for V15.2.

Support
If you run into problems using Communicare, you can always get help from us.
- Release Notes
  The main improvements for this version are listed in the release notes. Minor improvements and cosmetic changes are not listed for the sake of brevity.
  - V21.3 Release Notes
    Communicare V21.3 includes new integrations with Services Australia. It also includes minor enhancements and bug fixes. This version is a mandatory upgrade for all users who make online claims to Medicare or who upload immunisation records to the AIR.
  - V21.2 Release Notes
    Communicare V21.2 includes new integrations with the Provider Directory Service and The George Institute. It also includes changes to secure messaging and My Health Record uploads to comply with new ADHA standards. V21.2 also includes minor enhancements and bug fixes.
  - V21.1 Release Notes
    Communicare V21.1 includes the major changes to medication management made for enterprise users in V20.1 and V20.2 and makes them available for our other users. V21.1 also includes new features, and maintenance updates and bug fixes.
  - Version 20
    Release notes for version 20 enterprise releases.
  - Version 19
    Release notes for version 19 releases.
  - Historical Release Notes
    The main improvements in each legacy version of Communicare are listed. Minor improvements and cosmetic changes are not listed for the sake of brevity.
    - Version 18
      Release notes for version 18 releases.
    - Version 15
      Release notes for version 15 releases.
      - Version 15.2
        Release notes for V15.2.
      - Version 15.1
        Release notes for V15.1.
      - Version 15.0
        Release notes for V15.0.
    - Version 14
      Release notes for version 14 releases.
    - Version 13
      Release notes for version 13 releases.
    - Version 12
      Release notes for version 12 releases.
    - Version 11
      Release notes for version 11 releases.
    - Version 10
      Release notes for version 10 releases.
    - Version 9
      Release notes for version 9 releases.
    - Version 8
      Release notes for version 8 releases.
    - Version 7
      Release notes for version 7 releases.
    - Version 6
      Release notes for version 6 releases.
    - Version 5
      Release notes for version 5 releases.
    - Version 4
      Release notes for version 4 releases.
    - Version 3
      Release notes for version 3 releases.
- Training
  If you want someone to teach you how to use Communicare, from beginners to advanced users, try our training.
- Troubleshooting
- Request Remote Assistance
  Run Teamviewer for quick support or request remote assistance.
- Notices, acknowledgements and attributions

Version 15.2

Release notes for V15.2.

Workstation Location

The Workstation Location field has been removed from the login screen.

Patient Sex

The following new Sex values have been added (in addition to Male and Female):

Indeterminate
Intersex
Not Stated
Unknown / Inadequately Described

Encounter Place Multi-Level Hierarchy

Encounter Places are displayed in an hierarchical structure instead of a flat list on the following windows;

Appointment Book filter
Service recording filter

Split Encounter Place and Encounter Mode

Encounter Place and Encounter Mode are displayed in separate fields instead of displaying together preserving existing business rules on the following windows;

Provider, Place and Mode Selection including Main Toolbar and Data Entry Wizard
Service Record
Match and Review Result

.Net Requirements

In order for Communicare to run .Net 4.5.2 or greater needs to be installed.

14 November 2023