Home
Support
If you run into problems using Communicare, you can always get help from us.
Release Notes
The main improvements for this version are listed in the release notes. Minor improvements and cosmetic changes are not listed for the sake of brevity.
Historical Release Notes
The main improvements in each legacy version of Communicare are listed. Minor improvements and cosmetic changes are not listed for the sake of brevity.
Version 10
Release notes for version 10 releases.
Version 10.5
Release notes for V10.5.

Support
If you run into problems using Communicare, you can always get help from us.
- Release Notes
  The main improvements for this version are listed in the release notes. Minor improvements and cosmetic changes are not listed for the sake of brevity.
  - V22.2 Release Notes
    Communicare V22.2 includes updates for sending and receiving secure messages and a new, combined address book.
  - V22.1 Release Notes
    Communicare V22.1 includes ePrescribing support and integration with virtual health monitoring applications. It also includes minor enhancements and bug fixes.
  - Version 21
    Release notes for version 21 releases.
  - Historical Release Notes
    The main improvements in each legacy version of Communicare are listed. Minor improvements and cosmetic changes are not listed for the sake of brevity.
    - Version 20
      Release notes for version 20 enterprise releases.
    - Version 19
      Release notes for version 19 releases.
    - Version 18
      Release notes for version 18 releases.
    - Version 15
      Release notes for version 15 releases.
    - Version 14
      Release notes for version 14 releases.
    - Version 13
      Release notes for version 13 releases.
    - Version 12
      Release notes for version 12 releases.
    - Version 11
      Release notes for version 11 releases.
    - Version 10
      Release notes for version 10 releases.
      - Version 10.6
        Release notes for V10.6.
      - Version 10.5
        Release notes for V10.5.
      - Version 10.4
        Release notes for V10.4.
      - Version 10.3
        Release notes for V10.3.
      - Version 10.2
        Release notes for V10.2.
      - Version 10.1
        Release notes for V10.1.
      - Version 10.0
        Release notes for V10.0.
    - Version 9
      Release notes for version 9 releases.
    - Version 8
      Release notes for version 8 releases.
    - Version 7
      Release notes for version 7 releases.
    - Version 6
      Release notes for version 6 releases.
    - Version 5
      Release notes for version 5 releases.
    - Version 4
      Release notes for version 4 releases.
    - Version 3
      Release notes for version 3 releases.
- Training
  If you want someone to teach you how to use Communicare, from beginners to advanced users, try our training.
- Troubleshooting
- Request Remote Assistance
  Run Teamviewer for quick support or request remote assistance.
- Notices, acknowledgements and attributions

Version 10.5

Release notes for V10.5.

Miscellaneous

This version has a variety of small improvements addressing functionality and performance.

Letter Writing

There are three new letter writing items available in the Clinical Record list:

Investigation Results
Progress Notes
Topic

These allow you to include information from the entire Clinical Record in your letters. The font styling of generated items has also been enhanced to more accurately match the desired font and colour. More information is available in the Writing Letters help topic.

Service Recording

New filter options are available:

Provider Specialities
Fictitious Patients

More information is available in the Service Record Filter Selections help topic.

New navigation buttons are available:

Move date forwards / backwards by a day
Return to today

New filter is available to find patients currently in view via search text.

New 'Quick Print Services' tool button is available to print a Service List report:

Patients in the clinic now (waiting, started and paused services)
Full list for the day in view
Current filtered selection

More information is available in the Quick Print Services help topic.

Appointment Book

A new button will now appear next to the Appointment Date to easily return the selected date to today.

Appointment Sessions and Encounter Programs

Appointment session templates can now be assigned an Encounter Program. Sessions in the Appointment Book created by a template with an Encounter Program which you do not have access to will not be visible. More information is available in the Appointments help topics.

Bulk Bills Status

A new 'View Progress Notes' button has been added to the Claims Status window toolbar, allowing for quick access to all notes associated with the selected service. The usual system rights and viewing rights apply. More information is available in the View Progress Notes for Service help topic.

Address Book

A read-only view of the Address Book with the same search capability as Address Book Search is now available to all users via the 'Tools | Address Book' menu option. Users are able to view the Address Book and all details for contacts by double clicking on the grid. The full editable Address Book is still available via the 'File | Reference Tables | Address Book' menu option for users with the 'Reference Tables' system right.

9 February 2024