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Support
If you run into problems using Communicare, you can always get help from us.
Release Notes
The main improvements for this version are listed in the release notes. Minor improvements and cosmetic changes are not listed for the sake of brevity.
V22.2 Release Notes
Communicare V22.2 includes updates for sending and receiving secure messages and a new, combined address book.
MyMedicare
Interim suggestions to manage MyMedicare patient status.

Support
If you run into problems using Communicare, you can always get help from us.
- Release Notes
  The main improvements for this version are listed in the release notes. Minor improvements and cosmetic changes are not listed for the sake of brevity.
  - V22.2 Release Notes
    Communicare V22.2 includes updates for sending and receiving secure messages and a new, combined address book.
    - MBS Bulk Bill Incentive Items
      On 1 November 2023, higher MBS bulk billing incentive items were introduced for Commonwealth concession card holders and patients under 16 years of age.
    - MyMedicare
      Interim suggestions to manage MyMedicare patient status.
    - Central Data changes since V22.1
      New and modified clinical items are summarised here.
  - V22.1 Release Notes
    Communicare V22.1 includes ePrescribing support and integration with virtual health monitoring applications. It also includes minor enhancements and bug fixes.
  - Version 21
    Release notes for version 21 releases.
  - Historical Release Notes
    The main improvements in each legacy version of Communicare are listed. Minor improvements and cosmetic changes are not listed for the sake of brevity.
- Training
  If you want someone to teach you how to use Communicare, from beginners to advanced users, try our training.
- Troubleshooting
- Request Remote Assistance
  Run Teamviewer for quick support or request remote assistance.
- Notices, acknowledgements and attributions

MyMedicare

Interim suggestions to manage MyMedicare patient status.

Since the commencement of MyMedicare on 1 October 2023, Services Australia have not released full specifications for the management of MyMedicare within health and medical software.

We are currently investigating ways to manage the storage of the MyMedicare information. In the meantime, try the following approaches to manage MyMedicare patient information:

MyMedicare Registration Form letter template - download the letter template and import it into Communicare.
Popup Alert and report - use the Administration Popup Alert to alert providers of the MyMedicare status of a patient. Type the words MyMedicare Registered.
To monitor the number of patients you've identified as registered for MyMedicare, run the MyMedicare Registrations report. Download the report from here.

If you require assistance, submit a ticket to Communicare Support.

15 March 2024