Sending Individual SMS Messages

If you have the SMS Messaging module enabled and your user group has the SMS Messaging system right, you can send an individual SMS Message to a patient from their Clinical Record, if that patient has a mobile phone number recorded in Patient Biographics.

Important: Do not send confidential or sensitive information using SMS.
To send an individual patient an SMS Message:
  1. In the Clinical Record, click SMS iconSend SMS.
  2. If you have sufficient credit to send a message, the Send SMS window is displayed with the patient's mobile phone number. This cannot be edited from the SMS window.
  3. In the Message field, type a message. This is restricted to 160 characters maximum length.
  4. Click Send SMS to send the message.

A new SMS Message clinical item is created in the clinical record on the Detail tab. The message status in the clinical item is updated automatically when confirmation is received that the message has been sent or has failed.