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V21.2
Current (V21.2) V21.1 V20.2 V19.2 and earlier
  1. Home
  2. Administration

    Communicare Administrators can tune the way in which Communicare works at your health clinic using the configuration, tools and task information.

  3. System Administration
  4. File Transfer

    Communicare demos and updates are available from the Communicare User Portal - Help and Support tab.

  • Administration

    Communicare Administrators can tune the way in which Communicare works at your health clinic using the configuration, tools and task information.

    • System Administration
      • System Parameters

        If you belong to the System Administrators user group, you can configure Communicare by setting system parameters.

      • Organisation Maintenance

        Configure Communicare for your organisation by setting organisation parameters. Changes to organisation parameters affect the Communicare system for the organisation and all workstations.

      • User Groups

        Users of the Communicare system are organised into groups. Rights to access various parts of Communicare are given to these groups of users.

      • Address Book

        The address book stores local address book entries and address book entries that are linked to external directory services.

      • Reference Tables
      • Appointment Session Templates

        Appointment Session Templates identify when appointments can be made, in a general way. They are used as a template for creating the sessions into which appointments are actually booked.

      • Providers

        The Providers window lists clinicians who have been added to Communicare as providers at your health service.

      • Medicare Number Import
      • Patient Import
      • Communicare Security
      • Daily Process Service
      • Automatic Patient Status Change
      • Terminal Server and Communicare

        The Communicare client can be installed on a Terminal Server.

      • Backup Regimes

        Backups of your Communicare database are critical for business continuity in the event of a disaster. Communicare is automatically backed up to the server nightly. Your site should take regular backups of these backups.

      • Disaster Recovery

        In the event of disaster, call Communicare Support on 1800 798 441 and follow these steps to recover your data.

      • File Transfer

        Communicare demos and updates are available from the Communicare User Portal - Help and Support tab.

      • Firewall Configuration
      • Upgrades

        Communicare upgrades are performed remotely by Communicare Support at a time arranged with the system administrator.

      • Database Connection Settings
      • Central Data Update

        This program allows a specific set of Clinical Item definitions to be centrally maintained and distributed to user sites by Communicare. These centrally maintained Clinical Item definitions are referred to as "central" items.

      • Terms Conversion

        Together with your Implementation Consultant, when your site goes live with Communicare, a clinician with Administrator user privileges can use the Terms Converter tool to convert local terms into centrally maintained terms, for example, ICPC-2 PLUS terms.

      • CAT Export Tool

        Use the CAT Export Tool to export datasets defined by the Improvement Foundation, from Communicare as XML.

      • Background Processes

        Communicare runs a number of server-side background processes that integrate with various external services.

    • Tools

      Use these tools to help manage Communicare.

    • Regular Administrator Tasks

      There are several regular maintenance tasks for the Communicare Administrator to perform.

File Transfer

Communicare demos and updates are available from the Communicare User Portal - Help and Support tab.

Related information
  • System Parameters
  • Organisation Maintenance
  • User Groups
  • Address Book
  • Reference Tables
  • Appointment Session Templates
  • Providers
  • Medicare Number Import
  • Patient Import
  • Communicare Security
  • Daily Process Service
  • Automatic Patient Status Change
  • Terminal Server and Communicare
  • Backup Regimes
  • Disaster Recovery
  • Firewall Configuration
  • Upgrades
  • Database Connection Settings
  • Central Data Update
  • Terms Conversion
  • CAT Export Tool
  • Background Processes
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