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Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
Clinical Support
Birth Notifications
For customers who belong to the Western Australian Country Health Service, use the Birth Notifications module to manage notifications related to births from a single list.

Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
- Encounters
  Record patient encounters in Communicare using any one of the following methods.
- Medications
  This topic covers all Medications Management functionality within Communicare.
- Clinical Support
  - Investigations and documents
    Communicare receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
  - Referral Management
    Manage incoming internal and external referrals from a single list.
  - Birth Notifications
    For customers who belong to the Western Australian Country Health Service, use the Birth Notifications module to manage notifications related to births from a single list.
    - Birth Notification Details
      When Communicare receives a birth notification, it attempts to automatically match the mother and child patient records. If the automatic matching wasn't successful or was incorrect, you can manually match the mother or child.
    - Manage Birth Notifications
      Access and manage all birth notifications recorded in Communicare.
  - Recalls
    Recalls are the elements that make up a care plan. Recalls can be either generated automatically by Communicare or manually created by the user.
  - Datasets
    Datasets are a user-friendly coding system, giving health professionals a standardised way to record data and report on data entered in a patient’s clinical record.

Birth Notifications

For customers who belong to the Western Australian Country Health Service, use the Birth Notifications module to manage notifications related to births from a single list.

Prerequisites

Available only to the Western Australian Country Health Service in Communicare V18.4 and later. This module must be set up by a Telstra Health Implementation Consultant. Contact Communicare Support for further information.
The Birth Notifications module must be enabled. In File > System Parameters > System tab, set Birth Notifications.
You must belong to a user group with the Birth Notifications system right enabled. In File > User Groups > System tab, for the required user group, set Birth Notifications.

Note: In Communicare offline mode, the Birth Notifications module is disabled.

14 November 2023