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Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
Clinical Support
Recalls
Recalls are the elements that make up a care plan. Recalls can be either generated automatically by Communicare or manually created by the user.
Cancer recalls
Additional clinical items were added in V21 following advice and consultation with the GP Review of Clinical Software for compliance with the National Cancer Screening Guidelines.
Cancer recall examples
The following scenarios are examples of how some health services may choose to manage their cancer screening recalls.
Lung cancer screening recalls
Add recalls for the National Lung Cancer Screening Program (NLCSP).

Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
- Encounters
  Record patient encounters in Communicare using any one of the following methods.
- Medications
  This topic covers all Medications Management functionality within Communicare.
- Clinical Support
  - Investigations and documents
    Communicare receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
  - Referral Management
    Manage incoming internal and external referrals from a single list.
  - Birth Notifications
    For customers who belong to the Western Australian Country Health Service, use the Birth Notifications module to manage notifications related to births from a single list.
  - Recalls
    Recalls are the elements that make up a care plan. Recalls can be either generated automatically by Communicare or manually created by the user.
    - Automated recalls
      Communicare can automatically create one or more recalls when particular events occur.
    - Manual Recall Creation
      You can create recalls manually for clinical item types that have automated recalls and for certain other Clinical Item Types that do not have automated recalls.
    - Regenerating recalls
      Every time a recall type is edited, the system attempts to rebuild all the automated recalls of that particular type.
    - Completing recalls
      Complete a recall either directly or indirectly.
    - Removing outstanding recalls
      Occasionally, you may want to remove recalls that are no longer relevant from patient records. Before you attempt to remove recalls, or request that Communicare does this for you, check the following information.
    - Immunisation Reviews
      Immunisation Reviews are reminders at set ages to review which immunisations each patient has had, and what immunisations they are due.
    - Recall migration
      If the recall policies for your site or for clinical items change, your site can migrate your recalls using one of the following approaches.
    - Cancer recalls
      Additional clinical items were added in V21 following advice and consultation with the GP Review of Clinical Software for compliance with the National Cancer Screening Guidelines.
      - Central terms related to cancer screening and management
        Use the following new and updated clinical items, care plans and investigations in Communicare, in addition to the existing items, to assist with cancer screening and management.
      - Cancer recall examples
        The following scenarios are examples of how some health services may choose to manage their cancer screening recalls.
        Bowel cancer screening recall scenarios
        Add recalls for bowel cancer screening. Choose the scenario that best suits your health service.
        Breast cancer screening recall scenarios
        Add recalls for breast cancer screening. Choose the scenario that best suits your health service.
        Cervical cancer screening recall scenarios
        Add recalls for cervical cancer screening. Choose the scenario that best suits your health service.
        Prostate cancer screening recall scenarios
        Add recalls for prostate cancer screening. Choose the scenario that best suits your health service.
        Lung cancer screening recalls
        Add recalls for the National Lung Cancer Screening Program (NLCSP).
  - Datasets
    Datasets are a user-friendly coding system, giving health professionals a standardised way to record data and report on data entered in a patient’s clinical record.

Lung cancer screening recalls

Add recalls for the National Lung Cancer Screening Program (NLCSP).

Set up lung cancer screening recalls

Your Communicare Administrator can set up lung cancer screening recalls:

Update Central Data to add the NLCSP clinial items, including Results;lung cancer screening LDCT for your health service.

In File > Reference Tables > Automated Recall Types, add the. Set automatic recall rules for recalls based on results: On Qualifier NLCSP Results Low Dose CT Scan Recall for National Lung Cancer Screening Program, set a trigger for 24 months, 12 months, 6 months, 3 months.
Example automated recalls based on NLCSP results

Example automated recalls based on NLCSP results

Table 1. Lung screening result automated recall categories
Result category	Automated recall period
0 No longer participating in NLCSP	No recall
1 Incomplete (repeat scan 1,2,3 months, suspected infection)	No ongoing automated recalls; the clinician should add an appropriate recall date manually at the time of completion. Add Offset of `0 days` Set Needs confirmation by user
2 Very low risk (recall in 24 months)	Add Offset of `24 months`
3 Low risk (recall in 12 months)	Add Offset of `12 months`
4 Low to moderate risk (recall in 6 months)	Add Offset of `6 months`
5 Moderate risk (recall in 3 months)	Add Offset of `3 months`
6 High risk (Refer to respiratory physician)	No ongoing automated recalls; the clinician should add an appropriate recall date manually at the time of completion. Add Offset of `0 days` Set Needs confirmation by user
7 Very high risk (Refer to respiratory physician)	No ongoing automated recalls; the clinician should add an appropriate recall date manually at the time of completion. Add Offset of `0 days` Set Needs confirmation by user

Add NLCSP recalls to a patient's record

For a clinician, after a patient has been referred for the NLCSP and you receive the results of their Low Dose CT Scan, to add a recall:

In a patient's clinical record, add the clinical item Results;lung cancer screening LDCT.
Complete the clinical item as normal, ensuring you select a result category from the NLCSP Results Low Dose CT Scan list.
Click Save.

Recalls are listed in the To Do list in the patient’s clinical record. To complete a recall, double-click it in the list.

When the Results;lung cancer screening LDCT clinical item is completed, a new recall for the NLCSP clinical item is triggered for the required follow up.

23 June 2025