Home
Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
Clinical Support
Investigations and documents
Communicare receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
Investigations
Investigation results
You can review investigation results received directly from pathology or imaging laboratories and matched to patients.
Reviewing and matching results
Use the Documents and Results > Investigation Results tab to review automatically matched incoming patient results, match requests to results, and match results manually to a patient that couldn't be matched automatically.
Reviewing and inserting result qualifiers
If an investigation request matched to a result is known to have certain qualifiers associated with it, these qualifiers will be linked through to the investigation result.

Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
- Encounters
  Record patient encounters in Communicare using any one of the following methods.
- Medications
  This topic covers all Medications Management functionality within Communicare.
- Clinical Support
  - Investigations and documents
    Communicare receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
    - Documents and results summary
      Use the Documents and Results window to display internal, incoming and outgoing documents and incoming results for any patient at your service.
    - Investigations
      - Investigation requests
        Create an imaging or pathology request from within a patient's clinical record.
      - Investigation results
        You can review investigation results received directly from pathology or imaging laboratories and matched to patients.
        Reviewing and matching results
        Use the Documents and Results > Investigation Results tab to review automatically matched incoming patient results, match requests to results, and match results manually to a patient that couldn't be matched automatically.
        Reviewing and inserting result qualifiers
        If an investigation request matched to a result is known to have certain qualifiers associated with it, these qualifiers will be linked through to the investigation result.
        Adding a manual result
        Manual results, for example, results returned in paper format or verbally can also be recorded in Communicare for an existing request.
        Reassigning investigation results
        You can assign an investigation result to another provider for review.
        Deleting investigation results
        If a result is not matched and it has been sent to your health service by mistake or is not relevant to any of your patients, you can delete it.
    - Documents
      Documents can be received from external sources, sent from Communicare or added to Communicare.
  - Referral Management
    Manage incoming internal and external referrals from a single list.
  - Birth Notifications
    For customers who belong to the Western Australian Country Health Service, use the Birth Notifications module to manage notifications related to births from a single list.
  - Recalls
    Recalls are the elements that make up a care plan. Recalls can be either generated automatically by Communicare or manually created by the user.
  - Datasets
    Datasets are a user-friendly coding system, giving health professionals a standardised way to record data and report on data entered in a patient’s clinical record.

Reviewing and inserting result qualifiers

If an investigation request matched to a result is known to have certain qualifiers associated with it, these qualifiers will be linked through to the investigation result.

This allows qualifiers that were automatically imported (via LOINC codes) to be reviewed while reviewing the result itself.

The most recent value recorded previously in Communicare for a qualifier is displayed. After you have reviewed the results, click Chart icon Previous Measurements to display all previous values.

Numeric and true/false qualifiers are supported. Numeric qualifiers receive the numeric value coded by the laboratory in the result. True/false qualifiers receive the Abnormal flag coded by the laboratory in the result. This means that the qualifier will record whether the lab declared the result to be abnormal, not the actual text returned by the lab.

Qualifiers that were automatically imported will be pre-filled. This means that they can be modified if absolutely necessary. Qualifiers that could not be pre-filled but are still returned in the result can be inserted.

Any OnQualifier recall rules will fire when the reviewed result is saved.

24 October 2024