Encounter Program

An encounter program is a special program that is conducted within a health service. The program may have external funding but is administered within the health service and the health service is required to report separately on the activities of providers who are part of the program.

All encounters (services) between a provider and a patient have a single Encounter_Place and a single Encounter_Mode. In addition, some encounters are associated with a special program (for example, Bringing Them Home).

Adding New Programs

To add a new program:
  1. In File|Reference Tables|Encounter Program, click Add buttonAdd.
  2. In the 'Program Name' column, enter the name of the program, for example Child Health.
  3. In the 'Definition' column, click Ellipsis buttonEllipsis and in the Definition window, enter a program description and click 'OK'.
  4. In the 'Export Code' column, enter an export code for use in reports.
  5. Click 'Save'.

Setting Programs as Defaults

In most circumstances, you won't want to set a default program for your health service.

Status bar without a program selected

However, if required you can set a program as the default for your health service.

To set a particular program as your default:
  1. In the main toolbar, double-click the status bar.
  2. In the Provider, Place and Mode selection window, from the 'Program' list select the program you want to use as a default.
  3. Click 'Close'.


The status bar displays the program.

Status bar showing Encounter place\, mode & program

Recording individual services

If your user group has the required program rights enabled, you can record that a service is part of a particular program if required.

Restricting access to services and their details

Administrators set the Program Rights for user groups that enable users to access and edit particular programs. See User Groups for more information.