Enable SMS

To configure Communicare to send SMS with Telstra Health's SMS gateway (TH Messaging), enable the module and assign system rights to user groups.

Tip: You can continue to use the existing SMS Feature module until you exhaust your Burst credit. You should then swap over to the new SMS Communications module.
To enable SMS:
  1. Request the new SMS Communications feature from Communicare Support. They will send you the contract forms and after you return the signed forms, set up your TH Messaging account.
  2. Enable the module:
    1. Select File > System Parameters > System tab.
    2. In the modules list, set Communications.
    3. Click Save iconSave.
    4. Contact Communicare Support for today's security code. In the Enter Authority Code window, enter the code and click OK.
  3. Assign access rights:
    1. Select File > User Groups.
    2. In the User Group Maintenance window, select the user group that you want to allow to create and send SMS appointment reminders.
    3. On the System Rights tab, set SMS Messaging.
    4. Repeat steps a-c for all groups that will use SMS.
    5. Click Save.
After the Communications module is enabled:
  • In the patient record and clinical record, when you click SMS iconSend SMS, the Communications module is used.
  • In the Tools menu:
    • Send Bulk SMS uses the Communications module
    • All other SMS menu items that were previously available are hidden
You can now set up your SMS templates for group SMS appointment reminders.