Adding users to user groups

Communicare organises users into groups. All rights to access Communicare modules and information are allocated to User Groups.

If your Communicare user groups have been synchronised to Active Directory, for information about SSO, see Active Directory integration.
Note: Use the System Administrators group with caution. Never put anyone in this group who does not have to be a System Administrator. System Administrator is a position of great trust and responsibility since this role allows the user to do just about anything within Communicare and the Communicare Database.
To add users to a user group:
  1. Select File > User Groups.
  2. On the Users tab, click Add user iconAdd User.
  3. In the User Maintenance window, in the User Name field, enter a unique username for the user. Usernames in the System Administrators group can contain only alpha-numeric characters and cannot contain any of the following characters: \, /, :, *, ?, ", <, >, |, '.
  4. In the Password and Confirm Password fields, enter and confirm a password that will be used by that user to access Communicare.
  5. If you have entered a temporary password that you want the user to change at their next login, set Can change password. For Administrators, if you change your password, you cannot reset user passwords until you restart Communicare.
  6. If you want the user to have access to Communicare immediately, set Active. A user cannot be activated if the number of allowable active users in the license agreement is exceeded. For further assistance, contact Communicare Support.
  7. Click Save.

The new user is added to the list of users on the User Group Maintenance window. Here, you can move users from one group to another and delete users.

If you set Can change password in step 5, to reset their password, users can select File > Change Passwords.

To reset a user's password, at step 2, double-click a user, then repeat steps 4-7.