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Integrations
Communicare integrates with National and State services, external reporting solutions and utilities that expand Communicare's reporting and other capabilities.
Australian Immunisation Register
The Australian Immunisation Register (AIR) is a national register that records all vaccines given to all people in Australia.
Australian Immunisation Register uploads
Use the File > Online Claiming > AIR Claims tab to view a list of all immunisations recorded in Communicare where the immunisation type has a valid AIR code, and to check that the immunisation record has been successfully uploaded to Australian Immunisation Register (AIR).
Confirming immunisation claims
The AIR will sometimes reject immunisations added in an immunisation clinical item and sent to the AIR.

Integrations
Communicare integrates with National and State services, external reporting solutions and utilities that expand Communicare's reporting and other capabilities.
- Australian Immunisation Register
  The Australian Immunisation Register (AIR) is a national register that records all vaccines given to all people in Australia.
  - Configuring Communicare for AIR integration
    After you have been advised that Communicare V21.3 or later is connected to Services Australia you can complete integration with the AIR.
  - Recording immunisations
    Record immunisations in an immunisation clinical item.
  - Australian Immunisation Register uploads
    Use the File > Online Claiming > AIR Claims tab to view a list of all immunisations recorded in Communicare where the immunisation type has a valid AIR code, and to check that the immunisation record has been successfully uploaded to Australian Immunisation Register (AIR).
    - Ensuring an immunisation can be uploaded to AIR
      After you have configured your encounter place and Communicare to integrate with the AIR, you must ensure that information is correctly recorded.
    - Confirming immunisation claims
      The AIR will sometimes reject immunisations added in an immunisation clinical item and sent to the AIR.
    - Troubleshooting AIR uploads
      Sometimes an upload to the AIR fails and the upload status is set to AIR Immunisation rejected. Here you can review the most common reasons why this might happen.
  - AIR and Government reporting requirements
    For Communicare to be able to transmit immunisation information to the AIR, and to meet national and state reporting requirements the following elements must be complete.
  - Australian Immunisation Register portal
    View a patient's immunisation information recorded in the AIR from Communicare.
- Data Synchronisation
  Data Synchronisation (DataSync) enables medical professionals to run clinics and deliver services in some of the most remote and isolated regions of Australia.
- Government Reporting Tool
  Use the Government Reporting Tool (GRT) to extract primary health care key performance indicators (nKPIs) for indigenous people from Communicare, analyse the data and directly upload the data to the Health Data Portal.
- HealthTracker
  Communicare can be integrated with The George Institute HealthTracker™, a decision support system developed by the researchers at The George Institute for Global Health to assist primary care health staff in best practice management and prevention of cardiovascular disease, diabetes and chronic kidney disease.
- Services Australia
  Communicare interacts with Services Australia web services.
- Key Performance Indicators
  Health service management personnel can collate, analyse and report on National Key Performance Indicators and state-based Key Performance Indicators using Communicare.
- MeHR
  My Electronic Health Record Service (MeHR) allows Communicare users to submit details of a patient's health record and consultations to a central repository. Registered users also have access to this repository.
- My Health Record
  A My Health Record is a secure, electronic record of a patient's medical history, stored and shared in a network of connected systems, which brings key health information from a number of different systems together and presents it in a single view.
- National Cancer Screening Register
  Communicare integrates with the National Cancer Screening Register (NCSR).
- Titanium & ISOH
  Communicare can interface with the Information System for Oral Health (ISOH) or Titanium.
- WACHS Features
  This topic provides help for WACHS-related features.

Confirming immunisation claims

The AIR will sometimes reject immunisations added in an immunisation clinical item and sent to the AIR.

An AIR immunisation record may be rejected for one of the following reasons:

Patient not found - the details for a patient in Communicare and the AIR don't match or the patient is a newborn baby and does not exist in the AIR
Clinical - you have recorded a vaccine which is outside the AIR parameters

Under some circumstances, the AIR will allow you to upload the rejected immunisation record.

To confirm an immunisation record and upload it to the AIR:

Go to the File > Online Claiming > AIR Claims tab.
In the Status column, select an attempted upload with a status of AIR immunisation needs confirmation.
To check that the immunisation record is correct and edit it if required, click Immunisation.
If the record is correct, in the AIR Claims tab, click Confirm Immunisation.

The status of the immunisation upload changes to AIR confirmation waiting in queue. After it has been uploaded to the AIR the status changes to AIR immunisation sent.

If multiple immunisations were included in the upload and more than one needs confirmation, all immunisations are confirmed when one is confirmed.

If you don't confirm an immunisation, it will remain in the AIR immunisation needs confirmation status on the AIR Claims tab.

After the immunisation has been uploaded to the AIR, you can view it in the Australian Immunisation Register portal window.

14 November 2023