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Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
Encounters
Record patient encounters in Communicare using any one of the following methods.
Intramail
Use the intramail system to send secure internal electronic messages within Communicare.

Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
- Encounters
  Record patient encounters in Communicare using any one of the following methods.
  - Service Recording
    In Communicare, a service is where a patient interacts with a service provider. In general, it means to have a consultation with a health care provider, that is, a Doctor, Nurse, or Healthworker.
  - Clinical Records
    The clinical record comprises all clinical information recorded for a patient in Communicare by your health service. It includes clinical items and recalls.
  - Intramail
    Use the intramail system to send secure internal electronic messages within Communicare.
    - Sending Intramail
      You can send an intramail message to other Communicare users within your health centre from the main toolbar. You can also send messages to another health practitioner from within a patient's record.
    - Opening Intramail
      If you have any unread Intramail messages, a count is shown in the main Communicare toolbar footer.
    - Intramail address book
      An intramail message can be sent to any user or group that is displayed in the address book, which displays all registered Communicare users at a Communicare site.
    - Intramail Groups Editor
      Use the Intramail Groups Editor to manage user groups for intramail messaging at your site.
- Medications
  This topic covers all Medications Management functionality within Communicare.
- Clinical Support

Intramail

Use the intramail system to send secure internal electronic messages within Communicare.

Note: A standard activation fee applies. For more information, contact Communicare Support.

Using intramail, you can:

Send a formatted, internal message to any user or group
View sent and received messages
Manage intramails
Create mail groups from the list of registered Communicare users

Enabling intramail

To enable intramail, in File > System Parameters > System tab, set Intramail.

When intramail is enabled, an Intramail icon in main Communicare toolbar Intramail icon is displayed in the main Communicare toolbar footer.

20 November 2023