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Administration
Communicare Administrators can tune the way in which Communicare works at your health clinic using the configuration, tools and task information.
System Administration
Communicare Security
Communicare's security scheme is designed to be easy to maintain yet effective. It works on 3 layers: SYSDBA, ADMINISTRATOR, MEDISYS.
Report Access

Administration
Communicare Administrators can tune the way in which Communicare works at your health clinic using the configuration, tools and task information.
- System Administration
  - System Parameters
    If you belong to the System Administrators user group, you can configure Communicare by setting system parameters.
  - Organisation Maintenance
    Configure Communicare for your organisation by setting organisation parameters. Changes to organisation parameters affect the Communicare system for the organisation and all workstations.
  - User Groups
    Users of the Communicare system are organised into groups. Rights to access various parts of Communicare are given to these groups of users.
  - Reference Tables
  - Appointment Session Templates
    Appointment Session Templates identify when appointments can be made, in a general way. They are used as a template for creating the sessions into which appointments are actually booked.
  - Providers
    The Providers window lists clinicians who have been added to Communicare as providers at your health service.
  - Medicare Number Import
    Patient Medicare numbers can be imported directly from files provided by Medicare Australia.
  - Patient Import
  - Communicare Security
    Communicare's security scheme is designed to be easy to maintain yet effective. It works on 3 layers: SYSDBA, ADMINISTRATOR, MEDISYS.
    - System rights
      System rights determine which areas of Communicare can be accessed by a user. They are set when defining User Groups.
    - Report Access
      - Access Control for SQL reports
      - Access Control for Query Builder reports
        Access to Query Builder reports is controlled by a combination of system rights and data models.
    - System Passwords
      Communicare maintains some system accounts and passwords and backup archive passwords.
  - Daily Process Service
  - Automatic Patient Status Change
  - Terminal Server and Communicare
    The Communicare client can be installed on a Terminal Server.
  - Backup Regimes
    Backups of your Communicare database are critical for business continuity in the event of a disaster. Communicare is automatically backed up to the server nightly. Your site should take regular backups of these backups.
  - Disaster Recovery
    In the event of disaster, call Communicare Support on 1800 798 441 and follow these steps to recover your data.
  - File Transfer
    Communicare demos and updates are available from the Communicare User Portal - Help and Support tab.
  - Firewall Configuration
  - Upgrades
    Communicare upgrades are performed remotely by Communicare Support at a time arranged with the system administrator.
  - Database Connection Settings
  - Central Data Update
    This program allows a specific set of Clinical Item definitions to be centrally maintained and distributed to user sites by Communicare. These centrally maintained Clinical Item definitions are referred to as central items.
  - Terms Conversion
    Together with your Implementation Consultant, when your site goes live with Communicare, a clinician with Administrator user privileges can use the Terms Converter tool to convert local terms into centrally maintained terms, for example, ICPC-2 PLUS terms.
  - CAT Export Tool
    Use the CAT Export Tool to export datasets defined by the Improvement Foundation from Communicare as XML. These XML datasets can then be loaded into PEN CS' Clinical Audit Tool (CAT).
  - Background Processes
    Communicare runs a number of server-side background processes that integrate with various external services.
- Tools
  Use these tools to help manage Communicare.
- Regular Administrator Tasks
  There are several regular maintenance tasks for the Communicare Administrator to perform.

Report Access

Access to reports in Communicare is controlled using a variety of system rights and viewing rights.

Access to hard-coded reports

Hard-coded reports

are part of the Communicare program and as such cannot be imported, exported or modified without a Communicare upgrade. Access to these reports is controlled thus:

The Appointments right gives access to hard-coded reports on the Appointments menu.
The Management Reporting right gives access to hard-coded reports on the Admissions, Encounter Analysis, Population Analysis, Procedures and Referrals menus and also the Births, Deaths, Patient Card Numbers and Patient Query reports on the Patients menu.
The Clinical Reporting right gives access to hard-coded reports on the Conditions, Immunisations, Medications and Recalls menus and also the Patient Summary report on the Patients menu.
The Biographics right gives access to the hard-coded Patient Labels report on the Patients menu.
System Administrators only have access to the Headspace export report on the Headspace menu.
All users have access to the heard-coded reports on the Reference Tables menu.

Access to SQL reports

Access to central SQL reports and local SQL reports requires both Management Reporting and Clinical Reporting rights. In addition, if the SQL report has a defined viewing right then that right must belong to the user and if the SQL report has a specific system right then that right must belong to the user (e.g. Appointments SQL reports may have a requirement for the Appointments system right as well as the reporting rights). If the SQL report is disabled or was created by a user who has made it 'not public' then it cannot be seen by other users.

Access to Query Builder reports

Query Builder reports are not maintained by Communicare and as such are all local reports. These are based on models which determine the access. If the Query Builder report was created by a user who has made it 'not public' then it cannot be seen by other users.

See Access Control for Query Builder reports for more details. See Also User Groups.

9 February 2024