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Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
Clinical Support
Investigations and documents
Communicare receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
Documents
Documents can be received from external sources, sent from Communicare or added to Communicare.
Receive documents
Using Communicare you can receive documents electronically.

Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
- Encounters
  Record patient encounters in Communicare using any one of the following methods.
- Medications
  This topic covers all Medications Management functionality within Communicare.
- Clinical Support
  - Investigations and documents
    Communicare receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
    - Documents and results summary
      Use the Documents and Results window to display internal, incoming and outgoing documents and incoming results for any patient at your service.
    - Investigations
    - Documents
      Documents can be received from external sources, sent from Communicare or added to Communicare.
      - Read-only documents
        Read-only documents in Communicare cannot be modified under any circumstances.
      - Add documents
        Documents are the electronic reflection of printed material that is important enough to be recorded in the patient's file. Only add documents to Communicare that cannot be encoded using normal clinical items.
      - Send documents
        Using Communicare you can send documents electronically.
      - Receive documents
        Using Communicare you can receive documents electronically.
        Reviewing documents
        You can review incoming or scanned documents from a patient's clinical record or more generally from Documents and Results.
      - Delete documents
        Use the Browse Documents window to delete documents.
      - Clinical Document Architecture (CDA)
        Communicare can send and receive CDA documents.
      - Combined Address Book
        The combined address book stores local address book entries and allows you to search multiple, online provider directories.
      - EPD address book
        The EPD address book was replaced in Communicare V22.2 by the combined address book to support searching the local address book and online provider directories simultaneously, and secure message exchange.
      - Secure Messaging
        Secure Message Delivery (SMD) is the government standard for sending medical documents and messages securely and safely.
  - Referral Management
    Manage incoming internal and external referrals from a single list.
  - Birth Notifications
    For customers who belong to the Western Australian Country Health Service, use the Birth Notifications module to manage notifications related to births from a single list.
  - Recalls
    Recalls are the elements that make up a care plan. Recalls can be either generated automatically by Communicare or manually created by the user.
  - Datasets
    Datasets are a user-friendly coding system, giving health professionals a standardised way to record data and report on data entered in a patient’s clinical record.

Receive documents

Using Communicare you can receive documents electronically.

CDA documents sent to Communicare through Secure Messaging or File Drop are listed with all other documents on the Documents and Results icon Documents and Results > Received Documents tab. Received CDA documents are read-only. You can open received CDA documents and assign them to patients as you would for any other received document.

After a document has a patient, provider and topic selected the document is deemed to be processed. The document will be attached to a patient's clinical record once a name is attached. If a topic has not been selected, in the patient's clinical record, the document is displayed on the Unclassified Documents tab when in Topic view. In Class view, documents appear under Document.

15 March 2024