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Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
Clinical Support
Recalls
Recalls are the elements that make up a care plan. Recalls can be either generated automatically by Communicare or manually created by the user.
Cancer recalls
Additional clinical items were added in V21 following advice and consultation with the GP Review of Clinical Software for compliance with the National Cancer Screening Guidelines.
Cancer recall examples
The following scenarios are examples of how some health services may choose to manage their cancer screening recalls.

Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
- Encounters
  Record patient encounters in Communicare using any one of the following methods.
- Medications
  This topic covers all Medications Management functionality within Communicare.
- Clinical Support
  - Investigations and documents
    Communicare receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
  - Referral Management
    Manage incoming internal and external referrals from a single list.
  - Birth Notifications
    For customers who belong to the Western Australian Country Health Service, use the Birth Notifications module to manage notifications related to births from a single list.
  - Recalls
    Recalls are the elements that make up a care plan. Recalls can be either generated automatically by Communicare or manually created by the user.
    - Automated recalls
      Communicare can automatically create one or more recalls when particular events occur.
    - Manual Recall Creation
      You can create recalls manually for clinical item types that have automated recalls and for certain other Clinical Item Types that do not have automated recalls.
    - Regenerating recalls
      Every time a recall type is edited, the system attempts to rebuild all the automated recalls of that particular type.
    - Completing recalls
      Complete a recall either directly or indirectly.
    - Removing outstanding recalls
      Occasionally, you may want to remove recalls that are no longer relevant from patient records. Before you attempt to remove recalls, or request that Communicare does this for you, check the following information.
    - Immunisation Reviews
      Immunisation Reviews are reminders at set ages to review which immunisations each patient has had, and what immunisations they are due.
    - Recall migration
      If the recall policies for your site or for clinical items change, your site can migrate your recalls using one of the following approaches.
    - Cancer recalls
      Additional clinical items were added in V21 following advice and consultation with the GP Review of Clinical Software for compliance with the National Cancer Screening Guidelines.
      - Central terms related to cancer screening and management
        Use the following new and updated clinical items, care plans and investigations in Communicare, in addition to the existing items, to assist with cancer screening and management.
      - Cancer recall examples
        The following scenarios are examples of how some health services may choose to manage their cancer screening recalls.
        Bowel cancer screening recall scenarios
        Add recalls for bowel cancer screening. Choose the scenario that best suits your health service.
        Breast cancer screening recall scenarios
        Add recalls for breast cancer screening. Choose the scenario that best suits your health service.
        Cervical cancer screening recall scenarios
        Add recalls for cervical cancer screening. Choose the scenario that best suits your health service.
        Prostate cancer screening recall scenarios
        Add recalls for prostate cancer screening. Choose the scenario that best suits your health service.
  - Datasets
    Datasets are a user-friendly coding system, giving health professionals a standardised way to record data and report on data entered in a patient’s clinical record.

Cancer recall examples

The following scenarios are examples of how some health services may choose to manage their cancer screening recalls.

General information

For providers using the Results... clinical items, when entering results, backdate this item to the date of the actual test (collection date).

Based on an assessment of the results of the screening, where a recall rule presents a date for the next recall for a screening, the provider must check the interval or due date and update it manually if required.

Tip: If a default interval is changed, Communicare remembers the new interval for that patient and for that specific recall rule.

9 February 2024