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Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
Clinical Support
Recalls
Recalls are the elements that make up a care plan. Recalls can be either generated automatically by Communicare or manually created by the user.
Cancer recalls
Additional clinical items were added in V21 following advice and consultation with the GP Review of Clinical Software for compliance with the National Cancer Screening Guidelines.
Cancer recall examples
The following scenarios are examples of how some health services may choose to manage their cancer screening recalls.
Prostate cancer screening recall scenarios
Add recalls for prostate cancer screening. Choose the scenario that best suits your health service.

Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
- Encounters
  Record patient encounters in Communicare using any one of the following methods.
- Medications
  This topic covers all Medications Management functionality within Communicare.
- Clinical Support
  - Investigations and documents
    Communicare receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
  - Referral Management
    Manage incoming internal and external referrals from a single list.
  - Birth Notifications
    For customers who belong to the Western Australian Country Health Service, use the Birth Notifications module to manage notifications related to births from a single list.
  - Recalls
    Recalls are the elements that make up a care plan. Recalls can be either generated automatically by Communicare or manually created by the user.
    - Automated recalls
      Communicare can automatically create one or more recalls when particular events occur.
    - Manual Recall Creation
      You can create recalls manually for clinical item types that have automated recalls and for certain other Clinical Item Types that do not have automated recalls.
    - Regenerating recalls
      Every time a recall type is edited, the system attempts to rebuild all the automated recalls of that particular type.
    - Completing recalls
      Complete a recall either directly or indirectly.
    - Removing outstanding recalls
      Occasionally, you may want to remove recalls that are no longer relevant from patient records. Before you attempt to remove recalls, or request that Communicare does this for you, check the following information.
    - Immunisation Reviews
      Immunisation Reviews are reminders at set ages to review which immunisations each patient has had, and what immunisations they are due.
    - Recall migration
      If the recall policies for your site or for clinical items change, your site can migrate your recalls using one of the following approaches.
    - Cancer recalls
      Additional clinical items were added in V21 following advice and consultation with the GP Review of Clinical Software for compliance with the National Cancer Screening Guidelines.
      - Central terms related to cancer screening and management
        Use the following new and updated clinical items, care plans and investigations in Communicare, in addition to the existing items, to assist with cancer screening and management.
      - Cancer recall examples
        The following scenarios are examples of how some health services may choose to manage their cancer screening recalls.
        Bowel cancer screening recall scenarios
        Add recalls for bowel cancer screening. Choose the scenario that best suits your health service.
        Breast cancer screening recall scenarios
        Add recalls for breast cancer screening. Choose the scenario that best suits your health service.
        Cervical cancer screening recall scenarios
        Add recalls for cervical cancer screening. Choose the scenario that best suits your health service.
        Prostate cancer screening recall scenarios
        Add recalls for prostate cancer screening. Choose the scenario that best suits your health service.
  - Datasets
    Datasets are a user-friendly coding system, giving health professionals a standardised way to record data and report on data entered in a patient’s clinical record.

Prostate cancer screening recall scenarios

Add recalls for prostate cancer screening. Choose the scenario that best suits your health service.

Note: Clinicians should refer to the Clinical Guidelines for Prostate Cancer Management:

The Royal Australian College of General Practitioners (RACGP) states that Screening of asymptomatic (low-risk) men for prostate cancer by prostate specific antigen (PSA) testing is not recommended” therefore on registration recalls are not shown.

Tip: Because results for prostate cancer screening involve a high level of clinical analysis and decision, no on result or on qualifier recalls are shown.

Scenario A - No recall protocol

Example recall protocols are listed below in cases where prostate cancer screening has been done by the GP.

Where GPs decide to perform prostate cancer screening, they may manually add the clinical item of Screening;prostate cancer to record that it has been done.

Scenario B - Results recall

To implement this recall scenario:

In the clinical record, manually add the clinical item Screening;prostate cancer.
In File > Reference Tables > Automated Recall Types, add the On Completion recall described in Table 1.
In File > Reference Tables > Clinical Item Types, add a Followup;prostate screening, Followup;test result or Followup;test result;urgent follow up recall clinical item locally.
In the clinical record, manually add the recall clinical item you created in the previous step.

Table 1. Prostate cancer screening recall - on completion recall
Property	Values for On Registration
Example
Recall for	`Results;prostate cancer screening`
Sex	`Male`
Min Age	blank
Max Age	blank
Age	-
Trigger on completion/presentation of for Single clinical item	`Screening;prostate cancer`
Offset	`0 days`

9 February 2024