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Integrations
Communicare integrates with National and State services, external reporting solutions and utilities that expand Communicare's reporting and other capabilities.
Data Synchronisation
Data Synchronisation (DataSync) enables medical professionals to run clinics and deliver services in some of the most remote and isolated regions of Australia.
Offline client functionality
Most features in Communicare work in offline mode just as they do in the standard operating environment. However, without an active connection to the internet, there are certain third-party related services and features, and some standard features that cannot function.

Integrations
Communicare integrates with National and State services, external reporting solutions and utilities that expand Communicare's reporting and other capabilities.
- MeHR
  My Electronic Health Record Service (MeHR) allows Communicare users to submit details of a patient's health record and consultations to a central repository. Registered users also have access to this repository.
- My Health Record
  A My Health Record is a secure, electronic record of a patients medical history stored and shared in a network of connected systems, which bring key health information from a number of different systems together and presents it in a single view.
- HI Service
  The Healthcare Identifier Service (HI Service) is a module that communicates with Medicare.
- Australian Immunisation Register
  The Australian Immunisation Register (AIR) is a national register that records all vaccines given to all people in Australia.
- Data Synchronisation
  Data Synchronisation (DataSync) enables medical professionals to run clinics and deliver services in some of the most remote and isolated regions of Australia.
  - Using the Offline Client
    When healthworkers leave the clinic to work remotely, they should first ensure that the Communicare instance on their laptop is up-to-date.
  - Offline client functionality
    Most features in Communicare work in offline mode just as they do in the standard operating environment. However, without an active connection to the internet, there are certain third-party related services and features, and some standard features that cannot function.
  - Data Synchronisation rules
    Patient data changed in the offline Communicare client is synchronised with the core Communicare database.
  - Installing Offline Clients
    DataSync tools keep the Offline Clients and Communicare production server synchronised. Administrators should install an Offline Client to any laptop that is taken off site.
  - Using DataSync for disaster recovery
    DataSync can be used to provide a disaster recovery solution.
  - DataSync support
    Check this list of commonly asked questions and answers relating to the use of Communicare DataSync before contacting Communicare Support.
- Key Performance Indicators
  Health service management personnel can collate, analyse and report on National Key Performance Indicators and state-based Key Performance Indicators using Communicare.
- Government Reporting Tool
  Use the Government Reporting Tool (GRT) to extract primary health care key performance indicators (nKPIs) for indigenous people from Communicare, analyse the data and directly upload the data to the Health Data Portal.
- WACHS Features
  This topic provides help for WACHS-related features.

Offline client functionality

Most features in Communicare work in offline mode just as they do in the standard operating environment. However, without an active connection to the internet, there are certain third-party related services and features, and some standard features that cannot function.

Features with limited or no support are listed in the following table. If a feature is not listed, it is expected to be fully functional.

Table 1. Features that are limited or not supported in the offline client
Feature	No Access	View Only	Impact
Address Book Management	X		You cannot edit the address book
Adverse Reactions		X	You cannot delete adverse reactions
Appointment Book	X		You cannot book an appointment
Biographics			You cannot amend patient current status, manage payer, or change information sharing status
Bulk Bill wizard	X		You cannot bulk bill patients in real time
Change Password	X		You cannot change a password
Clinical Items		X	You cannot delete clinical items
Documents			You cannot browse documents. However, you can write a new letter and scan a new document.
eRx	X		You cannot place online prescriptions with eRX
Find Duplicate Patients	X		You cannot find duplicate patients
HI Service		X	Health Identifier entry is disabled
Immunisation Claims			You cannot make AIR claims
Import Medicare Number file	X		You cannot import the Medicare number file
Imprest Management	X		You cannot manage your Imprest or Imprest orders
Medications - Administer & Supply	X		You cannot record administration or supply of a medication order
Medications - Consolidated Orders	X		You cannot create or manage consolidated orders
Medications - condition and pregnancy decision support	X		If you are using V21.1 and later with the CDS service, condition and pregnancy interaction checking will not be available when prescribing
Merge Patients	X		You cannot merge patient records
My Health Record		X	You cannot register patients
Online Claiming			You cannot claim a service that has not been entirely created offline
Pathology & investigation results		X	You cannot match and review patient results
Private Billing Administration	X		You cannot manage invoices and associated transactions for privately billed services
System Parameters	X		You cannot update system parameters
Transport	X		You cannot book transport
User Groups	X		You cannot add or edit user groups