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Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
Clinical Support
Investigations and documents
Communicare receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
Documents
Documents are the electronic reflection of printed material that is important enough to be recorded in the patient's file. Usually a clinician will want to scan documents into Communicare that cannot be encoded using normal clinical items.
Sending and Receiving Documents
Using Communicare you can send and receive documents and results electronically.
Intramail
Use the intramail system to send secure internal electronic messages within Communicare.
Intramail Groups Editor
Use the Intramail Groups Editor to manage user groups for intramail messaging at your site.

Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
- Encounters
  Record patient encounters in Communicare using any one of the following methods.
- Medications
  This topic covers all Medications Management functionality within Communicare.
- Clinical Support
  - Investigations and documents
    Communicare receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
    - Documents and results
      Use the Documents and Results window to display internal, incoming and outgoing documents and incoming results for any patient at your service.
    - Investigations
    - Documents
      Documents are the electronic reflection of printed material that is important enough to be recorded in the patient's file. Usually a clinician will want to scan documents into Communicare that cannot be encoded using normal clinical items.
      - Browsing documents
        Use the Browse Documents window to process scanned documents and manage letters including scanning new documents, writing new letters and viewing, deleting and amending details (but not the scanned image or the date) attached to a document.
      - Scanning documents
        You can scan new documents directly from the main toolbar or from within a Clinical Record.
      - Reviewing documents
        You can review incoming or scanned documents from a patient's clinical record or more generally from Documents and Results.
      - Writing letters and referrals
        You can write letters and referrals from a patient's clinical record. You can also write letters from Documents and Results or from File > Documents.
      - Read-only documents
        Read-only documents in Communicare cannot be modified under any circumstances.
      - Deleting documents
        Use the Browse Documents window to delete documents.
      - Letter viewer
        Use the Letter Viewer to view the contents of a document without printing it.
      - Selecting a template
        Use this window to select a template.
      - Attachments
        You can attach clinical and related documents sourced from email or elsewhere to a patient's clinical record as PDF documents.
      - Sending and Receiving Documents
        Using Communicare you can send and receive documents and results electronically.
        Secure Messaging
        Secure Message Delivery (SMD) is the government standard for sending medical documents and messages securely and safely.
        Intramail
        Use the intramail system to send secure internal electronic messages within Communicare.
        Intramail address book
        An intramail message can be sent to any user or group that is displayed in the address book, which displays all registered Communicare users at a Communicare site.
        Intramail Groups Editor
        Use the Intramail Groups Editor to manage user groups for intramail messaging at your site.
      - Clinical Document Architecture (CDA)
        Communicare can send and receive CDA documents.
  - Referral Management
    Manage incoming internal and external referrals from a single list.
  - Birth Notifications
    For customers who belong to the Western Australian Country Health Service, use the Birth Notifications module to manage notifications related to births from a single list.
  - Recalls
    Recalls are the elements that make up a care plan. Recalls can be either generated automatically by Communicare or manually created by the user.
  - Datasets
    Datasets are a user-friendly coding system, giving health professionals a standardised way to record data and report on data entered in a patient’s clinical record.

Intramail Groups Editor

Use the Intramail Groups Editor to manage user groups for intramail messaging at your site.

Create groups with users who exist in Communicare. All groups created in the Intramail Groups Editor are available to all users and can therefore be edited or deleted by any user.

If a user's first and last name have not been defined, the user's login name is displayed.

To add a group:

In the Intramail window or address book, click Groups Editor.
In the Intramail Groups Editor, click Add Group.
In the Group Name window, add a name for the group and click OK.
In the Intramail Groups Editor, select the new group and click Add Members.
In the Intramail Users and Groups window, select one or more users from the list of registered Communicare users and click OK. Only those users who are not already included in the group are listed. To select more than one user, press CTRL+click or SHIFT + up or down arrow keys.
In the Intramail Groups Editor, click Save & Close.

Groups are listed in the Groups Editor Main pane.

To view the users in a group, highlight it in the list and click View Members icon View Members.

To add new members to the group, highlight the group in the list and repeat steps 4-6 above.

To remove members from a group:

Highlight the group in the list and click Remove Members.
In the Intramail Users window, select one or more users to remove. Only intramail users currently in the group are displayed.
Click OK.

To display the details and permissions for users in a group, for the required group, click Expand icon Expand.

To delete a group, highlight the group in the list and click Delete Group icon Delete Group. Users are removed from the group automatically.

14 November 2023