Add and edit an address

Use the Address Book Entry window to maintain the details of people, organisations and places.

For those entries that have been saved from an online provider directory and for which secure messaging is enabled, Secure Messaging EnabledSecure message enabled icon is displayed in the top, right corner.

Note: If you add an HPI-I, HPI-O, or HI number for an individual or organisation, Communicare checks that the number is in the correct format but does not check the number with Services Australia.
To add an entry manually:
  1. Select File > Address Book.
  2. In the Address Book window, click Add iconAdd New.
  3. In the Address Book Entry window, in the Forenames and Surname fields, enter an individual's given and family names; or for an organisation, in the Name field, enter the organisation name. Where appropriate, Communicare displays an individual's name if there is one, otherwise the organisation name.
  4. For an individual:
    • In the Specialty field, enter the speciality for this contact.
    • In the Provider Number field, enter the provider number for the contact at the required organisation.
    • In the HPI-I Number field, enter the current Healthcare Provider Identifier - Individual number assigned to the provider. This number is used only if sending eReferrals, it is not used for most secure messages.
  5. For an organisation:
    • In the Department field, enter the department available at this organisation in which you are interested. If you write referrals for different departments at this organisation, leave this blank.
    • In the ABN field, enter the organisation's ABN.
    • In the HPI-O Number field, enter the current Healthcare Provider Identifier, which is the organisation number assigned to the encounter place. This number is used only if sending eReferrals, it is not used for most secure messages.
    • In the Practice Name field, enter the organisation name associated with the organisation's HPI-O in the Healthcare Provider Directory (HPD). Address book entries that have a different name recorded in Communicare to that registered in the HPD can make use of this. For example, a service under the auspice of another. Make sure you also include an HPI-O. If the organisation name in Communicare is different to the name recorded in the HPD, you will be prompted to allow this field to be set to the value in the HPD.
  6. In the Contact Details fields, enter the required information.
  7. For administrators, set the Service Type. For more information, see Table 1
  8. Click Save.
A new contact is added to your local address book.
You can now use address book entries in the following areas:
  • Any entry can be used in letter writing and if address details are specified these can be used for the addressee.
  • An entry can only be used for Secure Messaging if it is linked to an SMD vendor.

To edit a contact, in the Address Book window, for a previously saved address, click Edit iconEdit and update the required details.

If you saved the entry from an online provider directory service, the local record is permanently linked to the matched record in the provider directory and subsequent changes to the record in the provider directory are synchronised overnight with the local address book entry. For records from a provider directory, those fields that are linked to the record in the provider directory are read-only, as any changes would be overwritten by the synchronisation process. You can add extra information in the blank fields if required, but these may be overwritten when the record is synchronised.

To remove an entry from your address book, click Delete Entry. If the contact was saved from an online provider directory, it is removed from your local address book, but the listing in the online provider directory is unaffected. Any extra information you have added is also deleted.