Client Contact Types reference

Each Communicare speciality type is mapped to a reporting category provided by AIHW.

OSR Provider Type mapping

Communicare specialty workers are shown in uppercase below.
Table 1. Communicare to AIHW provider type mapping
Communicare Speciality AIHW provider type
  • ABORIGINAL AND TORRES STRAIT ISLANDER FAMILY HEALTH WORKER
  • ABORIGINAL AND TORRES STRAIT ISLANDER HEALTH WORKER
Aboriginal and Torres Strait Islander Health Worker (ATSIHW)
ABORIGINAL AND TORRES STRAIT ISLANDER HEALTH PRACTITIONER Aboriginal and Torres Strait Islander Health Worker Practitioner
  • ABORIGINAL AND TORRES STRAIT ISLANDER LIAISON OFFICER
  • ABORIGINAL COMMUNITY SUPPORT WORKER
  • AMBULANCE OFFICER
  • ASSISTANT IN NURSING
  • CHILD CARE WORKER
  • CHRONIC CARE COORDINATOR
  • CLINICAL ALLERGIST
  • COMMUNITY / FAMILY REPRESENTATIVE
  • COMMUNITY SERVICES WORKER
  • EPIDEMIOLOGIST
  • HEALTH INFORMATION MANAGER
  • HEALTH PRACTICE MANAGER
  • HEALTH PROMOTION OFFICER
  • HOME HELP WORKER
  • HOSPITAL SCIENTIST
  • INTERPRETER/TRANSLATOR
  • MEALS/FOOD SERVICES WORKER
  • MEDICAL INTERN
  • MEDICAL PRACTITIONER IN TRAINING
  • MEDICAL RECEPTIONIST
  • OTHER PROFESSION/DISCIPLINE
  • PHARMACY TECHNICIAN
  • PHLEBOTOMIST
  • PHYSICIAN'S ASSISTANT
  • RECREATION WORKER
  • REGISTERED PARAMEDIC
  • RESIDENT MEDICAL OFFICER
  • RESIDENT MEDICAL OFFICER
  • SONOGRAPHER
  • TECHNICIAN
  • THERAPIST'S ASSISTANT
  • THERAPY AIDE
  • VOLUNTARY WORKER
Other health / clinical staff
  • ABORIGINAL AND TORRES STRAIT ISLANDER MENTAL HEALTH WORKER
  • EMOTIONAL AND SOCIAL WELLBEING STAFF
  • PSYCHOTHERAPIST
  • TEAM. PSYCHOGERIATRIC ASSESS TEAM (PGAT)
  • YOUTH WORKER
Social and Emotional Well Being staff | SEWB staff other or not specified
  • ACUPUNCTURIST
  • ALLIED HEALTH AIDE
  • ALTERNATIVE THERAPIST
  • ASTHMA EDUCATOR
  • ATTENDANT CARER
  • CARDIAC EDUCATOR
  • CHIROPRACTOR
  • CHRONIC CARE COORDINATOR
  • COMMUNITY PARAMEDICAL
  • DERMAL CLINICIAN
  • DISABILITY SERVICES WORKER
  • ENVIRONMENTAL HEALTH OFFICER
  • EXERCISE PHYSIOLOGIST
  • EYE HEALTH COORDINATOR
  • HEALTH DIAGNOSIS/TREATMENT PRACTITIONER
  • HOME CARE WORKER
  • HOMOEOPATH
  • MASSAGE THERAPIST
  • MUSIC THERAPIST
  • NATURAL THERAPY PROFESSIONAL
  • NATUROPATH
  • OCCUPATIONAL THERAPIST
  • ORTHOTIC PROSTHETIST
  • ORTHOTIST
  • OSTEOPATH
  • PERSONAL CARE ASSISTANT
  • PHYSIOLOGIST
  • REHABILITATION AIDE
  • SPEECH PATHOLOGIST
  • SPEECH THERAPIST
  • TEAM. AGED CARE ASSESSMENT TEAM (ACAT)
  • TEAM. MULTI-DISCIPLINARY TEAM
Allied Health Professional | Allied health other or not specified
  • ANAESTHETIST
  • CLINICAL CYTOPATHOLOGIST
  • CLINICAL HAEMATOLOGIST
  • CLINICAL PHARMACOLOGIST
  • EMERGENCY MEDICINE SPECIALIST
  • GASTROENTEROLOGIST
  • GERIATRICIAN
  • GYNAECOLOGICAL ONCOLOGIST
  • IMMUNOLOGIST
  • INFECTIOUS DISEASES PHYSICIAN
  • INFECTIOUS DISEASES SPECIALIST
  • INTENSIVE CARE ANAESTHETIST
  • INTENSIVE CARE MEDICINE SPECIALIST
  • MEDICAL DIAGNOSTIC RADIOGRAPHER
  • MEDICAL ONCOLOGIST
  • NEPHROLOGIST
  • NEUROLOGIST
  • NEUROSURGEON
  • NUCLEAR MEDICINE TECHNOLOGIST
  • ORAL AND MAXILLOFACIAL SURGEON
  • ORTHOPAEDIC SURGEON
  • ORTHOPTIST
  • PALLIATIVE MEDICINE PHYSICIAN
  • PATHOLOGIST
  • PLASTIC AND RECONSTRUCTIVE SURGEON
  • PUBLIC HEALTH PHYSICIAN
  • RADIATION ONCOLOGIST
  • RADIOLOGIST
  • RADIOTHERAPIST
  • RESPIRATORY PHYSICIAN
  • RHEUMATOLOGIST
  • SEXUAL HEALTH PHYSICIAN
  • SPECIALIST MEDICAL PRACTITIONER
  • SPECIALIST PHYSICIAN
  • UROLOGIST
  • VETERINARIAN
Medical Specialist | Specialist other or not specified
AUDIOLOGIST Allied Health Professional | Audiologist / audiometrist
  • BTH COUNSELLOR
  • COUNSELLOR
  • FAMILY VIOLENCE CASE MANAGER
  • FAMILY VIOLENCE COORDINATOR
  • FAMILY VIOLENCE COUNSELLOR
Social and Emotional Well Being staff | Counsellor
CARDIOLOGIST Medical Specialist | Cardiologist
  • CARDIOTHORACIC PHYSIOTHERAPIST
  • PHYSIOTHERAPIST
  • RESPIRATORY PHYSIOTHERAPIST
Allied Health Professional | Physiotherapist
  • CARDIOTHORACIC SURGEON
  • SURGEON
  • VASCULAR SURGEON
Medical Specialist | Surgeon
  • CHILD HEALTH NURSE
  • ENROLLED NURSE
  • ENROLLED NURSE (MENTAL HEALTH)
  • MOTHERCRAFT NURSE
  • NURSE EDUCATOR
  • NURSE MANAGER
  • NURSE PRACTITIONER
  • NURSE RESEARCHER
  • REGISTERED NURSE
  • REGISTERED NURSE (DEVT'L DISABILITY)
  • REGISTERED NURSE (MENTAL HEALTH)
Nurses
  • CLINICAL PSYCHOLOGIST
  • NEUROPSYCHOLOGIST
  • PSYCHOLOGIST
Social and Emotional Well Being staff | Psychologist
  • DENTAL - TECHNICIAN OR PROSTHETIST
  • DENTAL ASSISTANT
  • DENTAL PROSTHETIST
  • DENTAL TECHNICIAN
Dental support (e.g. dental assistant / dental technician)
  • DENTAL HYGIENIST
  • DENTAL SPECIALIST
  • DENTAL THERAPIST
  • DENTIST
Dentists / dental therapists
DERMATOLOGIST Medical Specialist | Dermatologist
DIABETES EDUCATOR Allied Health Professional | Diabetes educator
DIETITIAN Allied Health Professional | Dietician
  • DRUG AND ALCOHOL COUNSELLOR
  • SUBSTANCE MISUSE WORKER
Substance misuse / drug and alcohol worker
EAR, NOSE AND THROAT SPECIALIST Medical Specialist | Ear Nose and Throat Specialist
ENDOCRINOLOGIST Medical Specialist | Endocrinologist
  • GENERAL MEDICAL PRACTITIONER
  • PRINCIPAL HOUSE OFFICER
  • REGISTRAR
Doctor - General Practitioner
MIDWIFE Midwives
OBSTETRICIAN AND GYNAECOLOGIST Medical Specialist | Obstetrician / Gynaecologist
OPHTHALMOLOGIST Medical Specialist | Ophthalmologist
OPTOMETRIST Allied Health Professional | Optometrist
PAEDIATRICIAN Medical Specialist | Paediatrician
PHARMACIST Allied Health Professional | Pharmacist
PODIATRIST Allied Health Professional | Podiatrist
PSYCHIATRIST Medical Specialist | Psychiatrist/Psychiatric Register
RENAL MEDICINE SPECIALIST Medical Specialist | Renal Medicine Specialist
SEXUAL HEALTH WORKER Sexual health worker
  • SMOKING CESSATION COORDINATOR
  • SMOKING CESSATION OFFICER
Tobacco worker / coordinator
SOCIAL WORKER Social and Emotional Well Being staff | Social Worker
TRADITIONAL HEALER Traditional healer
TRANSPORT WORKER Transport worker
WELFARE WORKER Social and Emotional Well Being staff | Welfare Worker
Note: Any other speciality types that may be added from time to time will be mapped to ‘Other health / clinical staff’ unless there is a clear mapping available. In some cases, this may be a temporary mapping pending a decision from the AIHW as to the preferred grouping.

OSR to Communicare reverse mappings

Table 2. Main contact types
OSR contact type Communicare Speciality
Aboriginal and Torres Strait Islander Health Worker (ATSIHW) ABORIGINAL AND TORRES STRAIT ISLANDER HEALTH WORKER, ABORIGINAL FAMILY HEALTH WORKER
Aboriginal and Torres Strait Islander Health Worker Practitioner ABORIGINAL AND TORRES STRAIT ISLANDER HEALTH PRACTITIONER
Dental support (e.g. dental assistant / dental technician) DENTAL - TECHNICIAN OR PROSTHETIST, DENTAL ASSISTANT, DENTAL PROSTHETIST, DENTAL TECHNICIAN
Dentists / dental therapists DENTAL HYGIENIST, DENTAL SPECIALIST, DENTAL THERAPIST, DENTIST
Doctor - General Practitioner
  • GENERAL MEDICAL PRACTITIONER
  • PRINCIPAL HOUSE OFFICER
  • REGISTRAR
Midwives MIDWIFE
Nurses CHILD HEALTH NURSE, ENROLLED NURSE, ENROLLED NURSE (MENTAL HEALTH), MOTHERCRAFT NURSE, NURSE EDUCATOR, NURSE MANAGER, NURSE PRACTITIONER, NURSE RESEARCHER, REGISTERED NURSE, REGISTERED NURSE (DEVTL DISABILITY)¸REGISTERED NURSE (MENTAL HEALTH)
Other health / clinical staff ABORIGINAL AND TORRES STRAIT ISLANDER LIAISON OFFICER, ABORIGINAL COMMUNITY SUPPORT WORKER, AMBULANCE OFFICER, ASSISTANT IN NURSING, CHILDCARE WORKER, CLERICAL / ADMINISTRATIVE WORKER, CLINICAL ALLERGIST, COMMUNITY / FAMILY REPRESENTATIVE, COMMUNITY SERVICES WORKER, DAY CARE WORKER, EPIDEMIOLOGIST, HEALTH INFORMATION MANAGER, HEALTH PRACTICE MANAGER, HEALTH PROMOTION OFFICER, HOME HELP WORKER, HOSPITAL SCIENTIST, INTERPRETER/TRANSLATOR, MEALS/FOOD SERVICES WORKER, MEDICAL INTERN, MEDICAL PRACTITIONER IN TRAINING, MEDICAL RECEPTIONIST, OTHER PROFESSION/DISCIPLINE, PHARMACY TECHNICIAN, PHLEBOTOMIST, PHYSICIAN'S ASSISTANT, RECREATION WORKER, REGISTERED PARAMEDIC, RESIDENT MEDICAL OFFICER, SONOGRAPHER, TECHNICIAN, THERAPIST'S ASSISTANT, THERAPY AIDE, VOLUNTARY WORKER
Sexual health worker SEXUAL HEALTH WORKER
Substance misuse / drug and alcohol worker DRUG AND ALCOHOL COUNSELLOR, SUBSTANCE MISUSE WORKER
Tobacco worker / coordinator SMOKING CESSATION COORDINATOR, SMOKING CESSATION OFFICER
Traditional healer TRADITIONAL HEALER
Transport worker TRANSPORT WORKER
Table 3. Medical specialists
OSR specialist type Communicare Speciality
Cardiologist CARDIOLOGIST
Dermatologist DERMATOLOGIST
Ear Nose and Throat Specialist EAR, NOSE AND THROAT SPECIALIST
Endocrinologist ENDOCRINOLOGIST
Obstetrician / Gynaecologist OBSTETRICIAN AND GYNAECOLOGIST
Ophthalmologist OPHTHALMOLOGIST
Paediatrician PAEDIATRICIAN
Psychiatrist/Psychiatric Register PSYCHIATRIST
Renal Medicine Specialist RENAL MEDICINE SPECIALIST
Specialist other or not specified ANAESTHETIST, CLINICAL CYTOPATHOLOGIST, CLINICAL HAEMATOLOGIST, CLINICAL PHARMACOLOGIST, EMERGENCY MEDICINE SPECIALIST, GASTROENTEROLOGIST, GERIATRICIAN, GYNAECOLOGICAL ONCOLOGIST, IMMUNOLOGIST, INFECTIOUS DISEASES PHYSICIAN, INFECTIOUS DISEASES SPECIALIST, INTENSIVE CARE ANAESTHETIST, INTENSIVE CARE MEDICINE SPECIALIST, MEDICAL DIAGNOSTIC RADIOGRAPHER, MEDICAL ONCOLOGIST, NEPHROLOGIST, NEUROLOGIST, NEUROSURGEON, NUCLEAR MEDICINE TECHNOLOGIST, ORAL AND MAXILLOFACIAL SURGEON, ORTHOPAEDIC SURGEON, ORTHOPTIST, PALLIATIVE MEDICINE PHYSICIAN, PATHOLOGIST, PLASTIC AND RECONSTRUCTIVE SURGEON, PUBLIC HEALTH PHYSICIAN, RADIATION ONCOLOGIST, RADIOLOGIST, RADIOTHERAPIST, RESPIRATORY PHYSICIAN, RHEUMATOLOGIST, SEXUAL HEALTH PHYSICIAN, SPECIALIST MEDICAL PRACTITIONER, SPECIALIST PHYSICIAN, UROLOGIST, VETERINARIAN
Surgeon CARDIOTHORACIC SURGEON, SURGEON, VASCULAR SURGEON
Table 4. Social and emotional wellbeing / Counsellors
OSR specialist type Communicare Speciality
Counsellor
  • BTH COUNSELLOR
  • COUNSELLOR
  • FAMILY VIOLENCE CASE MANAGER
  • FAMILY VIOLENCE COORDINATOR
  • FAMILY VIOLENCE COUNSELLOR
Psychologist CLINICAL PSYCHOLOGIST, PSYCHOLOGIST, NEUROPSYCHOLOGIST
SEWB staff other or not specified ABORIGINAL MENTAL HEALTH WORKER, EMOTIONAL AND SOCIAL WELLBEING STAFF, PSYCHOTHERAPIST, TEAM. PSYCHOGERIATRIC ASSESS TEAM (PGAT), YOUTH WORKER
Social Worker SOCIAL WORKER
Welfare Worker WELFARE WORKER
Table 5. Allied health professionals
OSR specialist type Communicare Speciality
Allied health other or not specified ACUPUNCTURIST, ALLIED HEALTH AIDE, ALTERNATIVE THERAPIST, ASTHMA EDUCATOR, ATTENDANT CARER, CARDIAC EDUCATOR, CHIROPRACTOR, CHRONIC CARE COORDINATOR, COMMUNITY PARAMEDICAL, DERMAL CLINICIAN, DISABILITY SERVICES WORKER, ENVIRONMENTAL HEALTH OFFICER, EXERCISE PHYSIOLOGIST, EYE HEALTH COORDINATOR, HEALTH DIAGNOSIS/TREATMENT PRACTITIONER, HOME CARE WORKER, HOMOEOPATH, MASSAGE THERAPIST, MUSIC THERAPIST, NATURAL THERAPY PROFESSIONAL, NATUROPATH, OCCUPATIONAL THERAPIST, ORTHOTIC PROSTHETIST, ORTHOTIST, OSTEOPATH, PERSONAL CARE ASSISTANT, PHYSIOLOGIST, REHABILITATION AIDE, TEAM. AGED CARE ASSESSMENT TEAM (ACAT), TEAM. MULTI-DISCIPLINARY TEAM
Diabetes educator DIABETES EDUCATOR
Dietician DIETITIAN
Optometrist OPTOMETRIST
Pharmacist PHARMACIST
Physiotherapist PHYSIOTHERAPIST, CARDIOTHORACIC PHYSIOTHERAPIST, RESPIRATORY PHYSIOTHERAPIST
Podiatrist PODIATRIST
Speech Pathologist SPEECH PATHOLOGIST, SPEECH THERAPIST