Real time prescription monitoring

If your site is integrated with eRx, Communicare can be configured so that whenever a monitored medicine is prescribed and the prescription is about to be saved, the information is validated by the state's real time prescription monitoring service against the National Data Exchange (NDE) using eRx.

For health services in all states and territories except WA, Communicare supports the NDE and real time prescription monitoring. The NDE monitors all Schedule 8 (S8) controlled medications and jurisdiction-specific Schedule 4 (S4) medications. Each state has its own real time prescription monitoring service:
  • VIC - SafeScript, health.vic website
  • QLD - QScript
  • ACT - Canberra Script
  • SA - ScriptCheckSA
  • NSW - SafeScript NSW
  • NT - NTScript
  • TAS - TasScript
To use real-time prescription monitoring, ensure that the following criteria are met:
  • An HPI-O is selected for each Encounter Place where prescribing occurs.
  • All prescribing providers have a Provider Number entered against each Encounter Place.
Note: Real time prescription monitoring functionality is not available in the Offline Client.

Real time prescription monitoring in NSW

SafeScript NSW is now available for prescribers and pharmacists statewide.

To get started, prescribers and pharmacists in Hunter New England and Central Coast will need to:
  1. Register for SafeScript NSW.
  2. Request Communicare Support to enable SafeScript NSW in Communicare.
  3. Install the SafeScript NSW/RTPM Notification Client app.
  4. Complete the accredited eLearning modules.
  5. Learn about the support available from SafeScript NSW, including a dedicated 24/7 clinical advice line, technical support, and enhancements to local HealthPathways

If you're already registered, log in and start using SafeScript NSW. To learn more, visit the SafeScript NSW website.