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Integrations
Communicare integrates with National and State services, external reporting solutions and utilities that expand Communicare's reporting and other capabilities.
Key Performance Indicators
Health service management personnel can collate, analyse and report on National Key Performance Indicators and state-based Key Performance Indicators using Communicare.
National Key Performance Indicators
Use this information to assist with the Indigenous primary health care key performance indicators (nKPI) and On-line Services Report (OSR) reporting within Communicare.
OSR summary
Summary of OSR reports.

Integrations
Communicare integrates with National and State services, external reporting solutions and utilities that expand Communicare's reporting and other capabilities.
- MeHR
  My Electronic Health Record Service (MeHR) allows Communicare users to submit details of a patient's health record and consultations to a central repository. Registered users also have access to this repository.
- My Health Record
  A My Health Record is a secure, electronic record of a patients medical history stored and shared in a network of connected systems, which bring key health information from a number of different systems together and presents it in a single view.
- HI Service
  The Healthcare Identifier Service (HI Service) is a module that communicates with Medicare.
- Australian Immunisation Register
  The Australian Immunisation Register (AIR) is a national register that records all vaccines given to all people in Australia.
- Data Synchronisation
  Data Synchronisation (DataSync) enables medical professionals to run clinics and deliver services in some of the most remote and isolated regions of Australia.
- Key Performance Indicators
  Health service management personnel can collate, analyse and report on National Key Performance Indicators and state-based Key Performance Indicators using Communicare.
  - National Key Performance Indicators
    Use this information to assist with the Indigenous primary health care key performance indicators (nKPI) and On-line Services Report (OSR) reporting within Communicare.
    - Demographics overview
      Only those patients who meet the required Indigenous status, record status, patient status, age, or address are included in the reporting.
    - Identifying data required for nKPI reporting
      The nKPI reports extract data from clinical items in patient records and Medicare claims.
    - Reporting parameters
      When running the National KPI reports in Communicare use these parameters.
    - NKPI summary
      Summary of NKPI reports.
    - OSR summary
      Summary of OSR reports.
      - OSR CS-1 - Clinical Services CS-1 How many Episodes of Care were provided by your organisation during the Financial Year?
        How many episodes of health care were provided by your health service during year?
      - OSR CS-2 - Clinical Services CS-2 How many client contacts were made by each type of worker from the organisation during the Financial Year?
        How many client contacts were made by each type of worker from the service during the year?
      - OSR CS-3 - Clinical Services CS-3 How many individual clients were seen by your organisation during the Financial Year?
        How many Adult Health Checks and Chronic Disease Management Plans were done during the year?
      - OSR CS-4 - Clinical Services CS-4 Record the count for the following clinical activities carried out during the Financial Year
        How many Adult Health Checks and Chronic Disease Management Plans were done during the year?
      - OSR HP1 - Health Promotion HP-1 How many group activities and population health promotional activities has your organisation run during the Financial Year?
        How many health promotion group activities were run during the year?
      - OSR L-6 - Link Up L-6 How many individual clients were seen by SEWB funded counsellors during the Financial Year?
        How many clients were seen by the Link Up Service during the year?
      - OSR L-7 - Link Up L-7 How many client contacts were provided by the Link Up organisation during the Financial Year?
        How many client contacts were provided by the Link Up service during the year?
      - OSR MCH-1 - Maternal and Child Health MCH-1 Record the number of child health checks conducted in the Financial Year
        How many Child Health Checks were done during the year?
      - OSR MCH-2 - Maternal and Child Health MCH-2 Record the number of individual mothers who have attended a routine antenatal care conducted by your organisation during the Financial Year
        How many individual mothers have attended routine antenatal care during the year?
      - OSR MCH-3 - Maternal and Child Health MCH-3 Record whether your organisation ran the following antenatal and maternal group activities during the Financial Year
        How many antenatal and maternal group activities were run during the year?
      - OSR S-6 - Standalone Substance Use S-6 How many distinct individual clients were seen by your organisation during the Financial Year?
        How many distinct individual clients were seen by your organisation during the year?
      - OSR S-7a - Standalone Substance Use S-7a How many distinct individual clients received residential treatment / rehabilitation at your organisation during the Financial Year?
        How many distinct individual clients received residential treatment/rehabilitation at your organisation during the year?
      - OSR S-7b - Standalone Substance Use S-7b What was the total length of stay for each of your clients in residential treatment / rehabilitation during the Financial Year?
        What was the total length of stay for each of your clients in residential treatment / rehabilitation during the year?
      - OSR S-7c - Standalone Substance Use S-7c How many residential treatment / rehabilitation episodes of care were provided by your organisation during the Financial Year?
        How many residential treatment/rehabilitation episodes of care were provided by your service during the year?
      - OSR S-10 - Standalone Substance Use S-10 How many distinct clients attended your sobering-up and/or residential respite/short term care programs during the Financial Year?
        How many distinct clients attended your sobering-up and/or residential respite/short term care programs during the year?
      - OSR S-11 - Standalone Substance Use S-11 How many 'sobering up / residential respite / short-term' episodes of care were provided by your organisation during the Financial Year?
        How many 'sobering up/residential respite/short-term' episodes of care were provided by your service during the year?
      - OSR S-13 - Standalone Substance Use S-13 How many individual clients received 'non-residential / follow up / after care' from your organisation during the Financial Year?
        How many individual clients received 'non-residential/follow up / after care' from your organisation during the year?
      - OSR S-14 - Standalone Substance Use S-14 How many 'non-residential / follow up / after care' episodes of care were provided by your organisation during the Financial Year?
        How many 'non-residential/follow up / after care' episodes of care were provided by your service during the year?
      - OSR SE-6 - Social and Emotional Wellbeing SE-6 How many individual clients were seen by SEWB funded counsellors during the Financial Year?
        How many individual clients were seen by SEWB Counsellors during the year?
      - OSR SE-7 - Social and Emotional Wellbeing SE-7 How many client contacts were provided by the SEWB funded counsellors during the Financial Year?
        How many client contacts were made by SEWB Counsellors during the year?
      - OSR HCP Health Care Provider (HCP) report
        Health Care Provider (HCP) report
  - NSW KPIs
    Additional information for NSW KPIs.
  - NT KPIs
    Additional information for NT KPIs.
- Government Reporting Tool
  Use the Government Reporting Tool (GRT) to extract primary health care key performance indicators (nKPIs) for indigenous people from Communicare, analyse the data and directly upload the data to the Health Data Portal.
- WACHS Features
  This topic provides help for WACHS-related features.

OSR summary

Summary of OSR reports.

Note: This information relates to Specification 11.0 of the National Key Performance Indicators and On-line Service Report (December 2020).

Table 1. OSR reports
OSR report	Description	Further information
OSR CS-1	How many episodes of health care were provided by your health service during year?	CS-1
OSR CS-2	How many client contacts were made by each type of worker from the service during the year?	CS-2
OSR CS-3	How many individual clients were seen by your health service during the period?	CS-3
OSR CS-4	How many Adult Health Checks and Chronic Disease Management Plans were done during the year?	CS-4
OSR HP-1	How many health promotion group activities were run during the year?	HP-1
OSR L-6	How many clients were seen by the Link Up Service during the year?	L-6
OSR L-7	How many client contacts were provided by the Link Up service during the year?	L-7
OSR MCH-1	How many Child Health Checks were done during the year?	MCH-1
OSR MCH-2	How many individual mothers have attended routine antenatal care during the year?	MCH-2
OSR MCH-3	How many antenatal and maternal group activities were run during the year?	MCH-3
OSR S-6	How many distinct individual clients were seen by your organisation during the year?	S-6
OSR S-7a	How many distinct individual clients received residential treatment/rehabilitation at your organisation during the year?	S-7a
OSR S-7b	What was the total length of stay for each of your clients in residential treatment / rehabilitation during the year?	S-7b
OSR S-7c	How many residential treatment/rehabilitation episodes of care were provided by your service during the year?	S-7c
OSR S-10	How many distinct clients attended your sobering-up and/or residential respite/short term care programs during the year?	S-10
OSR S-11	How many 'sobering up/residential respite/short-term' episodes of care were provided by your service during the year?	S-11
OSR S-13	How many individual clients received 'non-residential/follow up / after care' from your organisation during the year?	S-13
OSR S-14	How many 'non-residential/follow up / after care' episodes of care were provided by your service during the year?	S-14
OSR SE-6	How many individual clients were seen by SEWB Counsellors during the year?	SE-6
OSR SE-7	How many client contacts were made by SEWB Counsellors during the year?	SE-7
OSR HCP	Health Care Provider (HCP) report	Included in Communicare V18.1 and laterHCP