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Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
Clinical Support
Datasets
Datasets are a user-friendly coding system, giving health professionals a standardised way to record data and report on data entered in a patient’s clinical record.
Integrated Team Care
You can use Communicare to record Integrated Team Care (ITC) activity.
ITC reports
Communicare provides ITC reports that you can run to monitor progress and separate reports suitable for reporting to your local primary health network.

Encounters
Open a service recording for patient interactions and add clinical items, record progress notes, prescribe medications, review investigations, write referrals and manage recalls.
- Encounters
  Record patient encounters in Communicare using any one of the following methods.
- Medications
  This topic covers all Medications Management functionality within Communicare.
- Clinical Support
  - Investigations and documents
    Communicare receives pathology and imaging results, letters and other documents electronically and sends documents and letters electronically using HL7 messages.
  - Referral Management
    Manage incoming internal and external referrals from a single list.
  - Birth Notifications
    For customers who belong to the Western Australian Country Health Service, use the Birth Notifications module to manage notifications related to births from a single list.
  - Recalls
    Recalls are the elements that make up a care plan. Recalls can be either generated automatically by Communicare or manually created by the user.
  - Datasets
    Datasets are a user-friendly coding system, giving health professionals a standardised way to record data and report on data entered in a patient’s clinical record.
    - Australian Nurse-Family Partnership Program
      The Australian Nurse-Family Partnership Program (ANFPP) dataset is available to health services registered as ANFPP providers.
    - Communicare Infrastructure
      This dataset must not be disabled. It is used by Communicare internally and many parts of Communicare depend on it.
    - Communicare Value Added
      The Communicare Value Added dataset includes clinical item types not yet included in ICPC-2 PLUS, such as custom check-ups and the Aboriginal and Torres Strait Islander Health Checks. This data set is required for antenatal care reporting.
    - Drug and Alcohol Treatment Service
      The Drug and Alcohol Treatment Service (DATS) dataset is required for residential drug and alcohol services that need to submit data using the National Minimum Dataset. There are variations for NSW.
    - Flinders Care Plan
      The Flinders Care Plan dataset is made available to health services that are part of the Flinders Program and have undergone required training with Flinders University, S.A.
    - Home Support Programs
      Communicare supports three home support programs.
    - Headspace
      Headspace provides mental health support services to young people aged 12 to 25 years, who are experiencing, or at risk, of mental ill-health.
    - Healthy Under 5 Kids
      The Healthy Under 5 Kids dataset supports the Healthy Under 5 Kids Partnering with Families Program (2019), Northern Territory Government, Department of Health (DoH) initiative.
    - ICPC-2 PLUS
      ICPC-2 PLUS (also known as the BEACH coding system) is a clinical terminology classified to the International Classification of Primary Care, Version 2 (ICPC-2).
    - Immunisation Age Based Reviews
      The Immunisation Age Based Reviews dataset defines regular immunisation reviews based on age.
    - Immunisation Vaccines
      The Immunisation Vaccines dataset is a list of vaccines by brand name and includes the AIR Export Codes.
    - Integrated Team Care
      You can use Communicare to record Integrated Team Care (ITC) activity.
      - Recording ITC activities
        If you receive a referral for a patient who requires integrated team care activities, you can assess and enrol the patient into ITC and record ITC activities using specific clinical items.
      - ITC reports
        Communicare provides ITC reports that you can run to monitor progress and separate reports suitable for reporting to your local primary health network.
    - iSISTAQUIT
      The iSISTAQUIT dataset is made available to health services that are part of the iSISTAQUIT research program and have undergone the required training with the University of Newcastle.
    - NDIS
      Communicare has developed a simple workflow and dataset for services that provide NDIS brokerage or support coordination.
    - Primary Mental Health Care
      Many Communicare health services are required to submit data relating to primary mental health contacts to the Government via the local Primary Health Network. Communicare has an optional dataset and reports suite to address both data collection and data upload.
    - RACGP Aboriginal & TSI Health Check
      The RACGP Aboriginal & TSI Health Check dataset enables the combined annual Aboriginal and Torres Strait Islander health check which was developed in conjunction with the RACGP and NACCHO.
    - RHD and acute rheumatic fever
      You can use Communicare to manage RHD check-ups and reviews.
    - STRIVE
      The STRIVE dataset enables you to paticipate in the randomised community trial to control sexually transmitted infections in remote Aboriginal communities in northern and central Australia.
    - Tackling Smoking
      The Tackling Smoking dataset captures data required for the South Australian Tackling Smoking Program.
    - The George Institute
      The George Institute dataset enables integration with The George Institute HealthTracker™.

ITC reports

Communicare provides ITC reports that you can run to monitor progress and separate reports suitable for reporting to your local primary health network.

To run an ITC report, select Report > Integrated Team Care.

Run the following internal reports regularly to monitor progress:

Client Evaluations
Client List
Demographics and Outcomes

Run the reports titled Report - to send to your Primary Health Network. These reports break the reporting requirements into sections as described in the following table.

Table 1. ITC reports
Report	Covers
Report – Miscellaneous A	New clients assessed/enrolled in the reporting period by referral source New clients assessed/enrolled in the reporting period by locality New clients assessed/enrolled in the reporting period by indigenous status New clients assessed/enrolled in the reporting period by sex New clients assessed/enrolled in the reporting period by primary diagnosis
Report – Miscellaneous B	New clients assessed/enrolled in the reporting period by smoking status Clients discharged in the reporting period by smoking status
Report – Miscellaneous C	Clients assessed with current COPD plan Clients assessed with other current plan Clients assessed with current GPMP/TCA
Report – Miscellaneous D	Clients discharged with current COPD plan Clients discharged with other current action plan Clients discharged with current GPMP/TCA
Report – Miscellaneous E	New clients assessed/enrolled in the reporting period by client survey response Clients discharged in the reporting period by client survey response Clients assessed/enrolled following a previous exit
Report – Care Coordination A	Patients enrolled to receive care coordination Eligible patients not yet enrolled New patients assessed/enrolled in the reporting period Patients discharged in the reporting period
Report – Care Coordination B	Unique services in the reporting period/Care coordination services Unique services in the reporting period/Supplementary services Unique services in the reporting period/Outreach worker services Unique services in the reporting period/Other services Breakdown of Outreach Worker Services
Report – Supplementary Services	Allied Health Services Specialist Services Transport Services Medical Aids
Report – Outreach Worker	Outreach Worker Services

14 November 2023