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Integrations
Communicare integrates with National and State services, external reporting solutions and utilities that expand Communicare's reporting and other capabilities.
Key Performance Indicators
Health service management personnel can collate, analyse and report on National Key Performance Indicators and state-based Key Performance Indicators using Communicare.
National Key Performance Indicators
Use this information to assist with the Indigenous primary health care key performance indicators (nKPI) and On-line Services Report (OSR) reporting within Communicare.
OSR summary
Summary of OSR reports.
OSR S-6 - Standalone Substance Use S-6 How many distinct individual clients were seen by your organisation during the Financial Year?
How many distinct individual clients were seen by your organisation during the year?

Integrations
Communicare integrates with National and State services, external reporting solutions and utilities that expand Communicare's reporting and other capabilities.
- Australian Immunisation Register
  The Australian Immunisation Register (AIR) is a national register that records all vaccines given to all people in Australia.
- Data Synchronisation
  Data Synchronisation (DataSync) enables medical professionals to run clinics and deliver services in some of the most remote and isolated regions of Australia.
- Government Reporting Tool
  Use the Government Reporting Tool (GRT) to extract primary health care key performance indicators (nKPIs) for indigenous people from Communicare, analyse the data and directly upload the data to the Health Data Portal.
- HealthTracker
  Communicare can be integrated with The George Institute HealthTracker™, a decision support system developed by the researchers at The George Institute for Global Health to assist primary care health staff in best practice management and prevention of cardiovascular disease, diabetes and chronic kidney disease.
- Services Australia
  Communicare interacts with Services Australia web services.
- Key Performance Indicators
  Health service management personnel can collate, analyse and report on National Key Performance Indicators and state-based Key Performance Indicators using Communicare.
  - National Key Performance Indicators
    Use this information to assist with the Indigenous primary health care key performance indicators (nKPI) and On-line Services Report (OSR) reporting within Communicare.
    - Demographics overview
      Only those patients who meet the required Indigenous status, record status, patient status, age, or address are included in the reporting.
    - Identifying data required for nKPI reporting
      The nKPI reports extract data from clinical items in patient records and Medicare claims.
    - Reporting parameters
    - NKPI summary
      Summary of NKPI reports.
    - OSR summary
      Summary of OSR reports.
      - OSR CS-1a - Episodes of care
        Number of episodes of care provided within the previous 12 months.
      - OSR CS-2 - Client contacts
        How many client contacts were made by each type of worker from the service during the year?
      - OSR CS-3a - Individual clients seen
        How many Adult Health Checks and Chronic Disease Management Plans were done during the year?
      - OSR CS-4 - Clinical Services CS-4 Record the count for the following clinical activities carried out during the Financial Year
        How many Adult Health Checks and Chronic Disease Management Plans were done during the year?
      - OSR HP1 - Health Promotion HP-1 How many group activities and population health promotional activities has your organisation run during the Financial Year?
        How many health promotion group activities were run during the year?
      - OSR L-6 - Link Up L-6 How many individual clients were seen by SEWB funded counsellors during the Financial Year?
        How many clients were seen by the Link Up Service during the year?
      - OSR L-7 - Link Up L-7 How many client contacts were provided by the Link Up organisation during the Financial Year?
        How many client contacts were provided by the Link Up service during the year?
      - OSR MCH-1 - Maternal and Child Health MCH-1 Record the number of child health checks conducted in the Financial Year
        How many Child Health Checks were done during the year?
      - OSR MCH-2 - Maternal and Child Health MCH-2 Record the number of individual mothers who have attended a routine antenatal care conducted by your organisation during the Financial Year
        How many individual mothers have attended routine antenatal care during the year?
      - OSR MCH-3 - Maternal and Child Health MCH-3 Record whether your organisation ran the following antenatal and maternal group activities during the Financial Year
        How many antenatal and maternal group activities were run during the year?
      - OSR S-6 - Standalone Substance Use S-6 How many distinct individual clients were seen by your organisation during the Financial Year?
        How many distinct individual clients were seen by your organisation during the year?
      - OSR S-7a - Standalone Substance Use S-7a How many distinct individual clients received residential treatment / rehabilitation at your organisation during the Financial Year?
        How many distinct individual clients received residential treatment/rehabilitation at your organisation during the year?
      - OSR S-7b - Standalone Substance Use S-7b What was the total length of stay for each of your clients in residential treatment / rehabilitation during the Financial Year?
        What was the total length of stay for each of your clients in residential treatment / rehabilitation during the year?
      - OSR S-7c - Standalone Substance Use S-7c How many residential treatment / rehabilitation episodes of care were provided by your organisation during the Financial Year?
        How many residential treatment/rehabilitation episodes of care were provided by your service during the year?
      - OSR S-10 - Standalone Substance Use S-10 How many distinct clients attended your sobering-up and/or residential respite/short term care programs during the Financial Year?
        How many distinct clients attended your sobering-up and/or residential respite/short term care programs during the year?
      - OSR S-11 - Standalone Substance Use S-11 How many 'sobering up / residential respite / short-term' episodes of care were provided by your organisation during the Financial Year?
        How many 'sobering up/residential respite/short-term' episodes of care were provided by your service during the year?
      - OSR S-13 - Standalone Substance Use S-13 How many individual clients received 'non-residential / follow up / after care' from your organisation during the Financial Year?
        How many individual clients received 'non-residential/follow up / after care' from your organisation during the year?
      - OSR S-14 - Standalone Substance Use S-14 How many 'non-residential / follow up / after care' episodes of care were provided by your organisation during the Financial Year?
        How many 'non-residential/follow up / after care' episodes of care were provided by your service during the year?
      - OSR SE-6 - Social and Emotional Wellbeing SE-6 How many individual clients were seen by SEWB funded counsellors during the Financial Year?
        How many individual clients were seen by SEWB Counsellors during the year?
      - OSR SE-7 - Social and Emotional Wellbeing SE-7 How many client contacts were provided by the SEWB funded counsellors during the Financial Year?
        How many client contacts were made by SEWB Counsellors during the year?
      - OSR HCP Health Care Provider (HCP) report
        Health Care Provider (HCP) report
  - NSW KPIs
    Additional information for NSW KPIs.
  - NT KPIs
    Additional information for NT KPIs.
- MeHR
  My Electronic Health Record Service (MeHR) allows Communicare users to submit details of a patient's health record and consultations to a central repository. Registered users also have access to this repository.
- My Health Record
  A My Health Record is a secure, electronic record of a patient's medical history, stored and shared in a network of connected systems, which brings key health information from a number of different systems together and presents it in a single view.
- National Cancer Screening Register
  Communicare integrates with the National Cancer Screening Register (NCSR).
- Titanium & ISOH
  Communicare can interface with the Information System for Oral Health (ISOH) or Titanium.
- WACHS Features
  This topic provides help for WACHS-related features.

OSR S-6 - Standalone Substance Use S-6 How many distinct individual clients were seen by your organisation during the Financial Year?

How many distinct individual clients were seen by your organisation during the year?

Description

The report counts all clients who had services (except: 'no client contact' services; 'waiting', 'booked' or 'cancelled' services) and services recorded for fictitious clients, who satisfy at least one of the following criteria:

Were receiving residential drug and alcohol care during part or all of the reporting period.
Had received some 'sobering up/residential respite/short-term' episodes of care during part of the reporting period.
Received a service associated with an encounter program containing the words 'DRUG' and/or 'ALCOHOL' and/or 'AOD'.
Received a service associated with an encounter place containing the words 'DRUG' and/or 'ALCOHOL' and/or 'AOD'.
Received a service provided by a 'Drug and alcohol counsellor' or a 'Substance misuse worker'.
Received a service having at least one procedure or referral that is not a recall or a cancelled recall having a keyword containing the words 'DRUG' and/or 'ALCOHOL' and/or 'AOD'.

Table 1. OSR S-6
Element	Description
Communicare reports	Report > OSR > S-06 Individual Clients
Business rules	The description above details which services are counted as substance use services.
Additional data recording considerations	This indicator was initially specified for standalone substance use services only but has since been extended to mainstream health services who receive funding for substance use support. As such it is not yet clearly defined but the above conditions are fairly comprehensive although they may over-report activity of this type.

14 November 2023