Supply Medication Requests

After a medication request has been fulfilled by an external pharmacy, you can record when a patient picks up their medication.

Tip: To use this feature, medication requests must be enabled for your health service and there must be existing patient inventory recorded using consolidated orders.

If you want to toggle between showing all medications and hiding medications included in a request for which there is no inventory, in System Parameters, enable Show Out of Stock Inventory.

For more information, see System Parameters - Prescription Forms.

After you have received patient-specific inventory from the pharmacy, you can supply it to the patient.

To record the supply of patient-specific inventory to the patient:
  1. In the clinical record, add and finalise medications and create a medication request.
    For more information, see Finalise Prescriptions.
  2. Select Medication iconMedication > Administer & supplyAdminister & Supply.
    If you are using Communicare V21.1 and later and the CDS service is not available, a warning is displayed at the top of the window. The warning is one of:
    • Condition interaction support not available - if the patient has a recorded condition
    • Pregnancy interaction support not available - if the patient is pregnant and has no other recorded conditions
    • Pregnancy and Condition interaction support not available - if the patient is both pregnant and has a recorded condition
    For example:
    Example CDS service unavailable warning
  3. In the Requested medications section of the Administer and Supply Medication window, expand the medication or DAA pack that you want to supply to the patient from their fulfilled inventory.
    Tip: Ensure that the Request status is Active.

    Example Medication Request Supply
    Note: If any medications included in the patient inventory have been stopped or deleted, the Request status is changed to Stopped or Cancelled, and in the medication list, a warning banner is displayed and the affected medication is prefixed with <Stopped date> or <Deleted date>.
    Example patient inventory warning of a stopped medication
  4. In the Patient inventory section, in the Stock Used field, enter the number of individual stock items supplied, or click Increment iconIncrement.
    Tip: The amount of medication listed in the Inventory Level is controlled by the inventory levels recorded in the Qty in stock field in the draft consolidated order. For more information, see Create a draft consolidated order.

    If the ability to hide inventory with no stock is enabled for your site, to show all medication requests, click Options buttonOptions and select Show out of stock inventory. If this option is not selected, only those medications that have stock or that have been updated in the current service are displayed.

    The Inventory Level is decremented by the number of stock items supplied.

  5. Ensure that the pickup location recorded under Inventory Location is correct.
  6. In the Supply details section, in the Supply Quantity and Units fields:
    • Enter the amount of medication supplied
    • Select the medication units
      Tip: For DAA packs, ensure that the units match the DAA type.
  7. From the Supply Mode list, select whether the medication was supplied to the patient or their carer or service provider.
  8. In the Notes field, enter any pertinent notes.
  9. Click Save.
The date and quantity of supply are added to the Medication Summary tab.
Example supply on Medication Summary
The date and time of supply is added to the supply record and is visible when you next open the Administer and Supply Medication window.
Example last supply details
A supply record is added to the Progress Notes. The record shows the Supply medication iconSupply Medication icon, the date, and is prefixed with the word <Supply>. For example:
Example supply record in progress notes
Entries are also added to the Detail tab:
  • By date, prefixed with <Supply>
  • On the Medication topic tab, prefixed with <Supply>
  • On the Rx - Supply class tab, prefixed with <Inventory>
Note: If a regular medication has been created, a medication request created and the medication supplied, all in the same service, you cannot then represcribe the medication in that service.

Removing patient-specific inventory

When a patient's medications are changed, you can mark the superseded stock as discarded and remove the medication request from the inventory.
To update a patient-specific inventory:
  1. Select Medication iconMedication > Administer & supplyAdminister & Supply.
  2. In the Requested medications section of the Administer and Supply Medication window, expand the medication or DAA type record that you want to adjust.
  3. In the Patient inventory section, in the Discarded Stock field, enter the number of individual stock items that you are discarding, or click Increment iconIncrement.
    The Inventory Level is decremented by the number of stock items you enter.
  4. If you also want to remove the medication or DAA type from the inventory record in the database, set Remove from inventory and in the confirmation window, click Yes.
  5. Click Save.

If you removed the medication or DAA type from the inventory record, you can no longer record administration or supply for that medication.

Discarded stock is not recorded in the Progress Notes or Detail tab.