OSR CS-2 - Client contacts

How many client contacts were made by each type of worker from the service during the year?

Description

The report counts all services except:

  • Any no client contact service.
  • Waiting, Booked or Cancelled services.
  • Services recorded for fictitious clients.

Services recorded in either the Transport Management or Transport Services module are also included.

Table 1. OSR CS-02
Element Description
Communicare reports
  • Report > OSR > CS-02 Contacts by Worker Type
Business rules For information about how Communicare speciality types are mapped, see Client Contact Types reference.

For specific reverse mappings, see Client Contact Types reference.

Additional data recording considerations A provider who is part of a service does not need to have recorded any clinical information to be included. This means that a claiming doctor who is added to a contact service for the purposes of making a Medicare claim only is included in this report.