Patients Reports

Patients reports provide information about individual patients.

Table 1. Patients reports
Report > Patients Description
Address Details Shows address details for patients of a selected age and locality or locality group, including all phone numbers.

Use this report to check patient addresses. An additional filter allows you to report only those details with potential issues that may cause problems when communicating with third parties such as Medicare and AIR.

Administration Notes Shows administration notes for selected patients.
Biographics Added Lists biographic details for new patients added to the Communicare database since a selected date. The username of the provider who added the patient is also displayed. Filter to show patients added who do not have sex recorded, date of birth or Medicare number, and so on.
Column CRN refers to the Centrelink information:
  • H=Health Care Card
  • P=Pension
  • S=Seniors
  • N=No Card
  • ?=Unknown but number recorded
Column SEX refers to the patient sex:
  • F=Female
  • M=Male
  • D=Indeterminate
  • I=Intersex
  • N=Not Stated
  • U=Unknown / Inadequately Described
  • Blank: Not recorded
Sex is deemed as 'not recorded' when it is blank , 'Not Stated' or 'Unknown/Inadequately Described'.

Fictitious patients are excluded.

Biographics Added - Risk Audit Lists biographic and clinical details for new patients added to the Communicare database between two dates. Filter to show patients added who have no sex recorded, date of birth or Medicare number, and so on.

This report needs to be run by a user with access to the Common viewing right in order to see these risk factors.

The report shows if adverse reactions have been assessed and also shows if there is a current family history, social history, smoking and alcohol status recorded.

There is also a count of the number of consultations with a GP (where the GP recorded a progress note) since the patient was added (for more than 9 visits this is shown as 9+.

For smoking, the following codes are used:
  • S (smoker)
  • N (non-smoker)
  • E (ex-smoker)
For alcohol, the following codes are used:
  • D (drinker)
  • N (non-drinker)
  • E (ex-drinker)
Both the standard qualifiers and the pregnancy qualifiers are used.

(For alcohol, smoking, family history and social history, system codes are used so health services that use their own qualifiers will have these included if they have the appropriate system codes attached.)

Fictitious patients are excluded.

Biographics Filter Prints the patient's full name and you can choose from a variety of additional output fields such as date of birth, locality, patient ID and various other identification numbers such as Medicare and IHI number.

This is the most versatile biographics report. Use this report to create patient lists.

There is a variety of filters with which to limit the set of patients reported including patient status, sex, aboriginality, age, locality, and so on.

Biographics for Selected Patient Shows all information recorded in a selected patient's biographics.
Birth Details Audit Checks all 'Birth Details' items and indicates where the date has not been set to the date of birth of the patient in whose record the item is recorded.

Key details are displayed for auditing.

Births Lists patients born with their birth weights.

The standard report options determine which patient births are included in the report and other report characteristics.

The report totals show number of births with average birth weight by locality.

This report uses the earliest residence locality recorded. If births are recorded at the time of birth, this will accurately reflect the residence locality at birth (actual place of birth may be a hospital).

If the report is run for patients who were recorded a considerable time after birth and the first residence recorded is not the residence locality at birth, then the report will be inaccurate.

Births by Aboriginality Shows patients born between two dates showing their name, mother (if recorded), locality, date of birth and birth weight (if recorded).

Birth weight is selected from the patient biographics or, if this is not recorded, from the most recent weight recorded with a date equal to the date of birth of the patient.

The locality is the locality of the patient at the end of the report period. If a birth was recorded later than the end date of the report the locality is displayed as '[Registered > DD/MM/YYYY]'.

There is a filter to just show patients with no birthweight recorded or those born under 2500g or those born under 2000g.

Card Numbers by Locality Group Produces an alphabetical listing of all patients, including their date of birth, Health Care Card number and Medicare card number.

Filter by current status and locality group

Child Growth Faltering For children under 5, looks at all patients aged between two ages and shows their latest weight with the date taken, how many standard deviations above or below the mean at the age this was recorded and whether this has changed since the previous weight taken at least two weeks before (that is has the latest weight changed to a different standard deviation).

If a child's weight has declined, this is reported as down even if it is within the same standard deviation.

Also shown is the latest Hb with the date taken and if that value was anaemic for a child of the age and sex at the time of recording.

The column SEX refers to the patient sex: F=Female, M=Male, D=Indeterminate, I=Intersex, N=Not Stated, U=Unknown / Inadequately Described, Blank: Not recorded.

Column SEX refers to the patient sex:
  • F=Female
  • M=Male
  • D=Indeterminate
  • I=Intersex
  • N=Not Stated
  • U=Unknown / Inadequately Described
  • Blank: Not recorded

Where a child has a 'Gestational age at birth' recorded on the 'Birth details' item in their record of 36 weeks or less, a label 'Prem' is shown.

Child Weight Analysis For children under 10, looks at all patients aged between two ages and shows their latest weight with the date taken, how many standard deviations above or below the mean at the age this was recorded.

The results are grouped and ordered from overweight to underweight.

Chronic Disease Clients (Default) A generic report that finds chronic disease patients based on conditions recorded in their clinical record.

Patients can be filtered by status, Aboriginality, sex, age, locality group, patient group and date of last contact. The resulting list shows all patients with at least one chronic disease (as defined below) and shows the date of the last MBS item 721, 723, 732 and 715 claim. The date of the last update to the care plan document is also shown (only care plan documents visible on the care plan tab are included).

These COVID-19 MBS items are included as equivalents of the health assessment and chronic disease management items:
  • 721 also includes items 92024, 92068, 229, 92055, 92099
  • 723 also includes items 92025, 92069, 230, 92056, 92100
  • 732 also includes items 92028, 92072, 233, 92059, 92103
  • 715 also includes items 92004, 92016, 228, 92011, 92023

Only conditions classified by ICPC2 in the grouper 'CHRONIC CONDITIONS (ALL)' are included. Only conditions in the following topics are considered: 'Cardiovascular', 'Respiratory', 'Endocrine, Metabolic and Nutritional' and 'Urological'.

Because this report is generic in nature, to suit local needs, copy & modify the report and mark as 'not public'. Advise your staff to use your variation which should be named without '(default)' in the report name. Your local variant of this report will not be maintained by Communicare.

Clinical Item Group by Item Lists all current patients who have a clinical item within a selected clinical item group, filtered by patient status, Aboriginality and Record Storage Site.

This is a patient-based report. It lists patients once only, regardless of the number of times particular clinical items have been recorded for the patient. The patient will be reported multiple times where different clinical item types have been recorded within the selected group.

Use this report:
  • To locate all patients belonging to a particular disease or other group when the item detail is required.
  • As a chronic disease register by selecting a specific clinical item group or CHRONIC CONDITIONS (ALL).
  • As a performance report to find the number of clients who have had procedures. For example, selecting group CHECKUPS (ALL) to list all clients who have had checkups.
Clinical Item Group by Locality Lists all patients who have a clinical item within a selected clinical item group, organised by current home locality.

Use this report to locate all patients belonging to a particular disease or other group.

This is a patient-based report. It lists patients once only, regardless of the number of times group clinical items have been recorded for the patient.

Clinical Item Group by Locality and Item Lists all current patients who have a clinical item within a selected clinical item group, organised by current home locality.

Use this report to locate all patients belonging to a particular disease or other group when the item detail is required.

This is a patient-based report. It lists patients once only, regardless of the number of times particular clinical items have been recorded for the patient. The patient will be reported multiple times where different clinical item types have been recorded within the selected group.

Clinical Item Group by Patient Group Membership Lists patients who have clinical items recorded in a selected Clinical Item Group, e.g. Chronic Conditions (All), and are or are not part of a selected patient group on a specified date, filtered by patient status, Aboriginality and locality group.

This can be used, for example, to find Aboriginal patients with a chronic disease who have not been registered with PIP if you use a patient group to record PIP registration.

Clinical Item Group Patient Labels Prints a mailing address label for all current patients who have a clinical item within a selected clinical item group and have or have not been seen since a specified date, filtered by locality group, patient status and Aboriginality. There is an option to include the mother's name on the address label if this is recorded in biographics and if the patient is under 18 years old.

Use this report to print address labels for all patients belonging to a particular disease or other group who may need a standard letter concerning their attendance or non-attendance at the health service.

This is a patient-based report. It lists patients once only, regardless of the number of times particular clinical items have been recorded for the patient.

Clinical Records Added Lists all recalls completed and other clinical items added since the selected date.

Fictitious patients are excluded.

Date of Last Service Produces a sorted list of current patient names, addresses and telephone numbers and the date of their latest service.

A filter can be applied to select only those patients whose last visit was after a specified date or to select only those patients whose last visit was before a specified date (this portion includes patients who have never visited).

'No client contact' services are excluded.

Deaths Lists patients who have died.

The standard report options determine which patient deaths are included in the report and other report characteristics.

The report totals show number of deaths with average age by locality.

Duplicate Babies Looks for babies added with the given name 'BABY OF [MOTHER]' or 'BO [MOTHER]' or 'B/O [MOTHER]' or 'NEWBORN' where there exists another record for a patient with the same date of birth and surname.

Also searched for are 'TWIN 1 OF', 'TWIN 2 OF', 'TRIP 1 OF', and so on. For more information, see Adding a New Patient.

Use this report to find duplicate records for babies added before the given names were known.

Once duplicate records are confirmed the patients should be merged.

Eligible for CTG Co-payment Relief Shows all patients marked in biographics as being registered for CTG PBS co-payment relief or who have had a 'PIP - Patient Consent' letter, 'PIP - Registration' letter or 'PIP - Registration and Consent' letter recorded.

Also shown are the latest date of recording of a 'PIP - Patient Consent' letter and/or 'PIP - Registration' letter and/or 'PIP - Registration and Consent' letter.

The report can be filtered by Aboriginality to find any patients registered who are not Aboriginal or do not have this status recorded. A further filter allows you to find patients not recorded as registered.

The 'CD' column indicates if the patient has a condition shown on their clinical summary that belongs to the CHRONIC CONDITIONS (ALL) group.

Emergency Contacts Shows details of emergency contact information stored on the Patient Biographics icon Patient Biographics > Social tab.

Use this report to find patients with no emergency contact information or to review the completeness of this data.

Set filters to include patients without any information or those with information, complete or partial and by locality group.

Group Members Produces a list of members of a specific patient group during a specified time period.

Deceased and fictitious patients are excluded.

IHI Missing Attempts Lists attempts to find individual Health Identifiers for patients who do not currently have one visible in the patient biographics.
Individual Health Identifiers Shows the IHI for selected patients if it is known, with the status of the IHI displayed (such as, Disabled, Missing) if the IHI is not recorded.
Invalid Health Care Card Details Lists all patients who are missing Centrelink numbers or have expired cards. The report includes spaces for HIC to write in the correct details.

There are options to specify patient status and Aboriginality. Patients with 'No Card' selected are excluded.

Invalid Medicare Details Lists all patients who are missing Medicare card number details, have expired cards or have failed online validation, bu locality if required. The report includes spaces for Medicare Australia to write in the correct details.

Use this report to create a list that may be sent to Medicare Australia to solicit corrected numbers.

Users of online claiming should validate Medicare cards for all patients before running this report.

The report can be run for all patients (except fictitious patients) or for patients of a selected status, such as current patients. You can also use this report to check for those patients with duplicate Medicare card numbers. This feature relies on online validation having been performed for all patients beforehand.

Deceased patients are excluded.

Invalid Mobile Phone Numbers Shows patients with mobile phone numbers that are unsuitable for use in automated SMS messaging, for appointment reminders, and so on.

Acceptable mobile phone numbers can have spaces, hyphens and/or brackets and must start with '04' and must have at least ten digits. Additional digits will be ignored.

Additional text is allowed so long as the phone number adheres to the above rules.

Excluded from this report are mobile phone numbers of '00' as this is an accepted convention indicating that the patient has no mobile phone number.

List by Special Lookup Lists patients by their special lookup options.
List for Selected Age and Status Lists living patients in a selected age range and a selected status for a specific locality.
List for Selected Locality Lists patients of a selected current status whose home address is in the selected locality.
List for Selected Locality Group Lists all current patients living in a selected locality group.
Medicare Card Validation Errors Displays patients who are unable to have their Medicare details validated due to errors. The patients are grouped by the particular error message.
Medicare Cards about to Expire Shows all patients with Medicare cards where the expiry date is within the next specified number of days or unknown.

The Medicare expiry date is not automatically updated by the electronic patient card validation program so this information must be kept up to date manually.

My Health Record Registered Patients Shows basic biographic details required for registration of patients who appear to have registered for a My Health Record or not. There is a filter to allow you to select either registered patients or unregistered patients.
This is the logic that is used:
  • If the patient was registered for a My Health Record using this Communicare database then they are classified as 'Registered'.
  • If an attempt was made to open a My Health Record and a My Health Record was found then they are classified as 'Registered'.
  • If an attempt was made to open a My Health Record and the My Health Record was identified as private then they are classified as 'Registered'.

This means that some patients in this report may have a My Health Record if they registered themselves or registered outside this Communicare database and have not yet attended the clinic to be seen by a provider with the rights to access that patient's My Health Record. These patients are classified as 'Unregistered'.

Names By Age Lists patients by age in years.
Names with Illegal Characters Lists patients with illegal characters in any of their names.

Use this report to fix these patients with an alias as well as a preferred name.

NDIS Status Lists all patients with an NDIS status, grouped by the status.
Patient Card Numbers Produces an alphabetical listing of all patients their Date of Birth, Health Care Card Number and Medicare Card Number.
Patient Labels Print labels for the selected patient.

Different types of label can be printed.

The type of label printed from any particular workstation is controlled by Patient Label Options. For more information, see Patient Labels.

Patient Mailing Label Prints a single mailing address label for a selected patient.

This has been tested using a ZebraLink TLP 2844-Z printer with Avery L7042D labels (70mm x 42 mm). To adapt it for other label printers copy and edit this report and change the label layout to suit.

Patient Query The Patient Query is a powerful tool that allows you to produce a list or count of patients according to a wide variety of selection criteria.

Use this report when none of the other reports can produce the results you require. If for example you want a list of patients who have had a particular immunisation, it would be better to use the Immunisations Performed report than the Patient Query.

Patient Specimen Label Prints a single specimen label for a selected patient.

This has been tested using a ZebraLink TLP 2844-Z printer with Avery L7042D labels (70mm x 42 mm). To adapt it for other label printers copy and edit this report and change the label layout to suit.

Patient Summary Prints information about the current patient. For more information, see Patient Summary.
Patients Not Seen Recently Shows all patients within a specified age range that have not had a contact service recorded within a specified time period (previous number of months).

Use this report to find children between two ages who have not been seen recently enough for a health check.

Program Current Enrolments Lists the names of clients currently enrolled in programs. Programs in this report are defined as those for which enrolment is defined by the addition of a clinical item with a rule code of 'xx-ENROL' where 'xx' is a two character code identifying the program.

Use this report to manage program enrolments.

Fictitious clients are ignored.

Search By Age Lists living patients in a selected Locality Group and age range with options to filter by patient status and patient sex and includes patient ID, name, Medicare number and date of birth.
The age range must be specified in years, months, weeks and days presented as, for example:
  • '5Y 7M 2W 0D' means 5 years and 7 months and 2 weeks
  • '5Y 6M 0W 0D' means 5 and a half years
  • '0Y 0M 2W 3D' means 2 weeks and 3 days
Search By Street Name Reports all patients living in a particular street. A case insensitive text search of the whole of the patient address, for any word or part of a word entered into either line 1 or line 2 of a patient's current address., is performed for the street name entered when the report is run.

Use this report to find patients where the correct locality may not have been recorded as such.

Special Check (Unconfirmed Patients) Lists all the patients who have not had the special check "Confirmed".

The report excludes fictitious patients and is grouped into 'Never asked' and 'denied consent'.

With Names Reversed Shows all patient names where the reversed names are recorded for another patient.

For example, where a patient MARTIN SMITH exists and there is a patient with the name SMITH MARTIN, this report lists both patients.

Use this report to check that a patient has not been incorrectly recorded.

There are options to only consider those patients with the same sex or those with an exact or similar date of birth. Patients with no date of birth are not included.

Duplicates should be merged and the reversed alias deleted.

With Same DoB, Medicare No Lists details of patients with identical dates of birth and Medicare card living in a particular locality group. The issue number and the reference number are ignored unless the option to include them is selected.

Use this report to find possible duplicate patients with different names.

Note that twins sharing the same Medicare card and parents sharing the same Medicare card and date of birth will be reported also.

With Selected Clinical Item Lists all current patients with a selected clinical item.

This report is patient-based, not clinical item-based. It will list a patient only once, regardless of the number of times the clinical item is recorded in the patient's record.

Patient contact information, specifically their Phone, Work and Mobile numbers are included in the Excel version of this report

Complete and incomplete items are included in this report (i.e. recalls and cancelled recalls are excluded).

Patient status and age is assessed at the time of running the report.

Without DoB or Sex Lists all patients who do not have a date of birth or sex recorded.
Column SEX refers to the patient sex:
  • F=Female
  • M=Male
  • D=Indeterminate
  • I=Intersex
  • N=Not Stated
  • U=Unknown / Inadequately Described
  • Blank: Not recorded
Without Selected Clinical Item Lists all current patients between two ages who have not had a specified clinical item added between two dates.

This report can be used, for example, to find all patients over 50 who have not had a Fluvax in the previous 12 months.

Without Selected Recall Lists all patients between two ages who do not have a specified recall.

This report can be used, for example, to find all women over 15 who do not have an existing pap smear recall.